Operations & Client Servicing Champion

Job Description

At The Happy Hour , we don’t just host events we craft unforgettable experiences that help people build real, offline connections. From singles mixers to curated matchmaking journeys, we're reshaping how modern India (and the world!) connects. We’re looking for someone to join us at the heart of it all a dynamic Operations & Client Servicing Champion who thrives in chaos, owns their work like a boss, and moves with speed and purpose. What You’ll Own: Event Ops & Ticketing Handle listings, RSVPs, backend setup Manage event checklists from start to finish Vendor & Venue Coordination Liaise with partner restaurants and suppliers Ensure seamless on-ground experiences Matchmaking Operations Onboard clients and track their journeys Maintain sensitive, high-touch communication Coordinate internal teams for timely updates Client Servicing & Support Be the go-to for feedback, follow-ups, and concerns Deliver smooth and reassuring experiences You’ll Thrive Here If You: Are wildly organized and take initiative before being asked Communicate with clarity and confidence Have experience in events, customer success, or service-based ops Want to grow fast and leave a mark in a growing startup Why You’ll Love Us: We’re a fast-growing team with a bold mission. On your good day, there’s beer and pizza. On your bad day, there’s support and hugs. Your ideas matter, your growth is non-negotiable, and your impact will be real from Day 1 Sound like you? Send your resume to tanay@thehappyhour.in Let’s build something unforgettable Show more Show less