Operations & Client Servicing Champion

As an Operations & Client Servicing Champion at The Happy Hour, you will be at the heart of crafting unforgettable offline experiences that help people build real connections. Your role will involve handling event operations and ticketing, coordinating with vendors and venues, managing matchmaking operations, and providing exceptional client servicing and support. **What You'll Own:** - Event Ops & Ticketing - Handle listings, RSVPs, and backend setup - Manage event checklists from start to finish - Vendor & Venue Coordination - Liaise with partner restaurants and suppliers - Ensure seamless on-ground experiences - Matchmaking Operations - Onboard clients and track their journeys - Maintain sensitive, high-touch communication - Coordinate internal teams for timely updates - Client Servicing & Support - Be the go-to for feedback, follow-ups, and concerns - Deliver smooth and reassuring experiences **You'll Thrive Here If You:** - Are wildly organized and take initiative before being asked - Communicate with clarity and confidence - Have experience in events, customer success, or service-based ops - Want to grow fast and leave a mark in a growing startup **Why You'll Love Us:** At The Happy Hour, you'll be part of a fast-growing team with a bold mission. You can expect beer and pizza on good days and support and hugs on bad days. Your ideas will matter, your growth is non-negotiable, and your impact will be real from Day 1. If this opportunity resonates with you, please send your resume to tanay@thehappyhour.in. Let's build something unforgettable together!,