Operations Associate

Operations / Progression In-Charge

Experience:

pSalary

lPreferred Notice Perio

sShif

TOpportunity Type

)Placement Type

t(*Note: This is a requirement for one of Uplers Client

s)Must have skills require

d :Operations Management and Microsoft Ex

celNewton School (One of Uplers Clients) is Looking

a

you.Role Overview Descri

ptionKey Responsibil

• ities:Engage with Students Daily: Connect with a batch of 250-300 students, driving their learning progress and ensuring consistent out
• comes.Monitor Progress: Track students adherence to key milestones such as attending lectures, completing assignments, and assessments, and participating in con
• tests.Ensure an Exceptional Student Experience: Uphold a positive and motivating atmosphere within the batch, both inside and outside of the clas
• sroom.Handle Escalations: Address and resolve student concerns promptly and effectively within the defined Turnaround Time
• (TAT).Collaborate Across Teams: Run targeted experiments in batches, collaborating with the project team to drive continuous improve
• ments.Provide Feedback: Offer meaningful user feedback to the product team, helping to refine and enhance the learning exper
• ience.Student Performance Reviews: Conduct weekly one-on-one sessions with students, reviewing scorecards and providing feedback to help them im
• prove.Pacing & Revision: Ensure that classes are paced appropriately and conduct revision sessions as needed, working with relevant teams to execute ch

anges.Key Requir

• ements:Fast-Paced, Results-Driven: Thrive in a fast-paced, dynamic environment where your contributions directly impact student s
• uccess.Basic Excel/Google Sheets Skills: Comfortable using basic functions for tracking and rep
• orting.Excellent Communication Skills: Proficient in both English and Hindi (spoken and written), with a flair for clear and effective communi
• cation.Customer-Facing Experience: Prior experience in customer service is a plus, as you'll be handling student interactions reg
• ularly.Proactive & Solution-Oriented: Always ready to take the initiative, solve problems, and ensure smooth operations. Willing to make calls and take charge of communication when nec

essary.Why

• Join UsBe part of a supportive and dynamic team focused on making a difference in the learning journey of hundreds of s
• tudents.A fast-paced, growth-oriented role where your efforts are truly recognized and cel
• ebrated.Opportunity to learn and develop across multiple domains, including student engagement, project management, and operational coord
• ination.If you're ready to make an impact, help students achieve success, and thrive in a high-energy environment, we'd love to have you o

n board!How to apply for this opp

ortunity:Easy 3-Step

r

ur portal2. Upload updated Resume & Complete the Scree

ning Form3. Increase your chances to get shortlisted & meet the client for the I

nterview!About O

ur Client:At Newton School, we empower you to land your dream job through industry-leading Data Science and AI courses. Our mission is to build and tailor your tech career based on your unique skills, eligibility, and preferences, while working alongside you until you secure a position with one of your dream companies globally. Join our community and take the first step toward yo

ur future.Ab

out Uplers:Our goal is to make hiring and getting hired reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant product and engineering job opportunities and progress in th

eir career.(Note: There are many more opportunities apart from this on t

he portal.)
So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are wait