Operations Associate, Sales Development

What You'll Do

• As a Sales Development Associate (SDA) at our Stripe Delivery Centers, you will drive Stripes future growth engine by working with our Sales Development Representatives and the Account Executive team to identify high quality leads and collaboratively build Stripes sales pipeline
• You will conduct highly targeted research to identify high quality leads and manage early activities in the sales funnel
• You will lead research efforts to identify decision makers, curate lead lists, craft outreach messages, and confirm support ability with Stripes policies
• If you're hungry, smart, persistent, and a great teammate, we want to hear from you!

Responsibilities

• Research high potential companies and identify key decision makers and contacts for sales outreach
• Execute Outbound Sales plays created by Marketing
• Curate and improve lead lists
• Research specific criteria for each contact (name, title, phone number, personalized email address, potential interest areas, potential pain points)
• Effectively work through lead list meeting/exceeding SLAs, consistently update activity and contact information within the CRM system and support weekly reporting efforts
• Set up sales campaigns and leads within SalesForce to facilitate tracking and efficient outreach Craft suggested personalized outreach message including, outreach emails, cold call speaking points, and introductory meeting talking points
• Collaborate and provide feedback and insights to Marketing to help improve targeting and messaging

Who You Are

• Were looking for someone who meets the minimum requirements to be considered for the role
• If you meet these requirements, you are encouraged to apply
• The preferred qualifications are a bonus, not a requirement

Minimum Requirements

• 2-3 year of experience in the sales operations/research function
• You have some experience with sales tools (e g Zoominfo, Linkedin Sales Navigator, Salesforce, Salesloft etc)
• You have a user first mindset and are energized by the challenge of solving difficult problems
• You have excellent communication skills, both written and verbally
• You excel in analytical thinking, open ended research, and problem solving
• You enjoy learning about technical products and processes, you are an organized, self-starter with passion for finding solutions
• You have a process-oriented mindset and ability to get things done
• You enjoy working in an in-office environment with strong cross team collaboration and support
• You are able to prioritize and enjoy working in a quick-moving environment
• You are humble and have a proven track record for working well across teams and with external partners
• In-office expectations
• Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users
• This expectation may vary depending on role, team and location
• For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office
• Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss
• This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible

Pay and benefits

• Stripe does not yet include pay ranges in job postings in every country
• Stripe strongly values pay transparency and is working toward pay transparency globally