Operations Associate, Freshers & Experienced

0 - 5 years

2 - 5 Lacs

Posted:3 weeks ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibility

• Communicate with global clients on the internet through email, chat and phone

• Understand clients requirement and deliver the output in desired time, with expected quality of work

• Share desired reports with clients, team lead and manager

• Collect timely performance feedback from the client

• Promptly acts and close every escalated concern

• Analyze data and respond accordingly to achieve desired goals

Essential qualifications and skills

• Bachelors Degree in any discipline from a recognized institute/university with good academic track record

• Master degree holders may also be considered but without any extra weightage

• Good verbal and written communication skills

• Computer skills such as MS Office (Word, Excel, and PowerPoint), Internet and Email writing

skills Perks and Benefits

• Five days of working with attractive US/UK shift allowance

• Performance based attractive incentive

• Comprehensive skill development by intensive L&D program

• Exposure to work with international clients

• Weekly employee engagement activities

• Holistic career progress path policy for professional growt

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