Operations and Customer Support Executive

As a member of our team at Joboy, your primary focus will be on delivering superior quality and value-for-money experiences to our customers, regardless of the size or location of the task at hand. If you are someone who values efficiency, quality, attention to detail, and unwavering customer satisfaction, then we invite you to join our team of dedicated professionals. Your role will require you to possess excellent customer/client management skills, including top-notch communication and convincing abilities. You should have prior experience in engaging with various stakeholders and be adept at coordination and negotiation. Proficiency in using various computer applications and generating reports will be an added advantage. The ideal candidate for this position will demonstrate commercial acumen, possess basic financial knowledge, and have a background in working in a call center or customer care environment. A strong service-oriented mindset and the ability to speak multiple languages will also be considered advantageous. This position is based in Kochi, Kerala, and the nature of the job is in-office. Candidates with 1-3 years of experience and a Graduate/Post-Graduate qualification are encouraged to apply. If you are ready to be part of a dynamic team that prioritizes customer satisfaction and excellence in service, please send your resume to recruitment@serville.in. We offer a competitive salary package that is among the best in the industry. Join us at Joboy and be a part of a team that is committed to delivering exceptional experiences to our customers.,