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Operating Systems Service Support Professional

Operating Systems Service Support Professional

NSC Global

2 - 5 years

9 - 12 Lacs

bengaluru

Posted:-1 days ago| Platform:

Apply

Skills Required

vmware application support automation linux active directory workflow antivirus windows troubleshooting monitoring

Work Mode

Work from Office

Job Type

Full Time

Job Description

Executing consistent tasks via workflow tooling to triage new issues
Communications via telephone calls to/from Customers plus interactive chat sessions
Engagement of Specialist teams as directed by workflow tooling/procedures
Basic Troubleshooting

Qualifications

1. Operating Systems
o Proficient in administering Windows, Linux, environments o Command-line expertise (PowerShell, Bash, etc.)

2. Network Management
o Understanding of TCP/IP, DNS, DHCP, VPNs, firewalls, routing, and switching o Troubleshooting network connectivity issues

3. Server Administration
o Installing, configuring, and maintaining physical and virtual servers (VMware, Hyper-V) o Monitoring server health and performance

4. User and Permission Management
o Managing user accounts, groups, and permissions (Active Directory, LDAP)

5. Security
o Implementing and maintaining security policies o Managing firewalls, antivirus, patch management, and intrusion detection

6. Backup and Recovery
o Configuring and testing backup systems o Disaster recovery planning and execution

7. Scripting and Automation
o Writing scripts to automate routine tasks (PowerShell, Python, Bash, etc.)

8. Cloud Platforms (increasingly important)
o Familiarity with Azure, ServiceNow, Devops skills o Managing hybrid cloud/on-premises environments

9. Software and Application Support
o Installing and updating software o Troubleshooting applications and services

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Operating Systems Service Support Professional