OpenText xPression Developer- Staff

Experience:

Job Summary:

We are looking for a skilled OpenText xPression Developer with 26 years of experience in customer communications and document generation solutions. The candidate should have hands-on experience working with the xPression platform to design, develop, and maintain high-volume, personalized customer communications.

Key Responsibilities:

• Design, develop, and maintain templates and document workflows using OpenText xPression.
• Integrate xPression with business systems and data sources.
• Support end-to-end document generation and delivery processes (print, email, web).
• Process business requests and develop documents within xPression to customize and modify existing document templates per request.
• Troubleshoot and resolve technical issues in templates and document production.
• Collaborate with business analysts and QA teams to gather requirements and ensure quality.
• Maintain system documentation and participate in upgrades and performance tuning.

Required Skills:

• 2 - 6 years of hands-on experience with OpenText xPression.
• Experience with xDesign, xPresso for Word, and other xPression modules.
• Expertise in document template design at the enterprise-level
• Expertise with xDesign, xAdmin, and xDashboard
• Experience working with complex templates (i.e., policy documents, welcome letters, insurance claims documents, and customer bills)
• Experience implementing graphs, complex nested tables, campaigns, and marketing messages
• Strong knowledge of XML, XSLT, and document generation logic.
• Understanding of document delivery channels (print, email, etc.).
• Strong problem-solving and communication skills.
• Ability to work independently and in cross-functional teams.

Preferred Qualifications:

• Bachelors degree in computer science, IT, or related field.
• Familiarity with customer communication strategies and CCM best practices.
• Experience in insurance is a plus.
• Knowledge of scripting or automation tools for document workflows.