Opening For Inhouse Collection Executive (Field Collections)

0 - 5 years

2 - 3 Lacs

thane mumbai (all areas)

Posted:1 month ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

  • Negotiate payment schedules

    with customers based on their financial situation while ensuring debt recovery.
  • Monitor and manage delinquency

    across assigned portfolios, focusing on bucket-wise and DPD-wise tracking, including non-starters.
  • Handle customer service tasks

    related to collections, including refunds, account adjustments, and resolving discrepancies.
  • Maintain and update customer accounts

    , track irregularities, perform reconciliations, and process credit memos.
  • Coordinate with internal teams

    and external agencies to trace defaulters, repossess assets, and ensure compliance with audit and regulatory standards.

Preferred candidate profile

  1. Graduate with

    DRA (Debt Recovery Agent) Certification is mandatory.

  2. 1 to 5 years of relevant experience

    in

    field collections

    or recovery.

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Tata Capital logo
Tata Capital

Financial Services

Mumbai Maharashtra

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