Opening For Customer Service Support

Role & responsibilities

• Knowledge of Import and Export documentation, shipping & Logistics
• Communication with internal units
• Create invoices for all dispatches for the day
• Create COAs for all dispatches for the day
• Send approved invoices to customers
• Send COAs to customers
• Container Tracking / MIT Report update and maintain report on an ongoing basis
• Prepare Customer Open Order Reports for KEY customers
• Process consignment consumption reported by KEY customers
• Enter sales orders in the system for KEY customers
• Complete and fully reconcile all third-party warehouses quarterly (Phase 2)
• Send approved sales orders to customer (Phase 2)
• Enter Purchase Orders for overseas units for sourcing of film (Phase 2)
• Prepare Customer Open Order Reports for ALL required customers (Phase 2)
• Process and receive all containers delivered into warehouses (Phase 2)
• Process consignment consumption reported by ALL customers (Phase 2)
• Enter sales orders in the system for all MAJOR customers (Phase 2)

Competencies

• Technical Skills: Advanced knowledge of Microsoft Excel, Word, & Outlook.
• Behavioural - Well Spoken, able to speak clearly and concisely via phone, Aptitude for problem solving, Multitasking.

Interested candidates can share their resumes to priyankasharma@polyplex.com