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Sumangal Fashion PVT LTD
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Online Sales Executive

Online Sales Executive

Sumangal Fashion PVT LTD

1 - 2 years

1 - 2 Lacs

India

Posted:3 months ago| Platform: GlassDoor logo

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Skills Required

styling dispatch content mobile communication shopify service

Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for a dynamic and well-spoken Online Sales Executive with experience in the ethnic wear segment, especially sarees. The ideal candidate must be fluent in English, confident in handling online customer interactions (via WhatsApp, Instagram, website chats, etc.), and experienced in converting leads into sales.

✅ Key Responsibilities:

Handle online customer queries across WhatsApp, Instagram, website, and other platforms
Share product details, photos/videos, and styling suggestions to clients
Convert inquiries into confirmed orders through effective communication
Coordinate with packing & dispatch team for smooth deliveries
Maintain customer records and follow-ups for repeat orders
Assist in managing online catalog uploads and content if needed

Qualifications & Skills:

Graduate (preferred) with good computer and mobile handling skills
Must be fluent in Hindi and English (both verbal and written)
Strong communication and convincing skills
Familiarity with ethnic wear (especially sarees) is highly preferred
Experience in online customer dealing (minimum 1–2 years preferred)
Knowledge of WhatsApp Business, Instagram DM, Shopify backend or similar platforms is a plus

Experience:

1–3 years in online sales, customer service, or ethnic fashion retail (sarees preferred)

Job Types: Full-time, Fresher, Internship

Pay: ₹9,096.91 - ₹21,716.75 per month

Schedule:

Day shift

Language:

English (Preferred)

Work Location: In person

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