Job Title: Manager – Digital and Brand MarketingReporting To: Co-FounderLocation: Lower Parel, Mumbai Compensation: 8-12 CTC LPA About Firefly DiamondsAt Firefly Diamonds we’re building India’s most exciting lab-grown diamond brand. In just 6 months, we’ve scaled from 0 to 6 retail stores across Mumbai, Pune, Bengaluru, and Hyderabad, with a rapidly growing omni-channel presence. We’ve raised $3M in funding led by WestBridge Capital, known for backing leading consumer brands like Third Wave Coffee and Indigo Airlines (Read more below) -https://economictimes.indiatimes.com/tech/funding/lab-grown-diamond-startup-firefly-diamonds-raises-3-million-from-westbridge-capital/articleshow/119466793.cms) We’re a small, fast-moving team building something iconic—and this role is a rare opportunity to shape that journey from the ground up. Backed by over 60 years of jewellery design and craftsmanship, we’re creating bold, modern designs that are redefining the future of fine jewellery. Role OverviewWe are seeking an innovative and results-driven Manager – Brand Marketing to lead our brand’s growth in the jewellery industry. This leadership role demands expertise in brand strategy, social media, CRM, and content marketing. You will be responsible for developing and executing holistic marketing strategies, managing cross-functional teams, and ensuring impactful, data-driven brand communication across all channels.Key ResponsibilitiesBrand Strategy & PositioningDevelop and implement robust brand strategies to enhance market presence and drive brand equity.Define and maintain brand guidelines, ensuring consistency across all touchpoints.Conduct market research and competitor analysis to identify trends and opportunities.Social Media ManagementLead the planning, execution, and optimization of social media campaigns across platforms such as Instagram, Facebook, LinkedIn, X, and emerging channels.Create, curate, and schedule engaging content (text, images, video) tailored to each platform.Engage with followers, respond to customer queries, and foster an active online community.Collaborate with influencers and manage partnerships to amplify brand reach.Monitor social trends, analyze campaign performance, and adjust strategies based on data insights.Utilize social media management tools (e.g., Hootsuite, Sprout Social) for scheduling, analytics, and reporting.Set and track KPIs such as engagement, reach, impressions, and ROI for all social campaigns.CRM (Customer Relationship Management)Oversee implementation, and optimization of the company’s CRM system.Develop CRM strategies to drive customer acquisition, retention, and loyalty.Integrate social media data with CRM to gain a comprehensive view of customer interactions and preferences.Analyze CRM data to extract actionable insights, inform marketing campaigns, and support business objectives.Collaborate with sales and customer service teams to ensure seamless customer journeys and data utilization.Monitor CRM KPIs, maintain data quality, and champion best practices across departments.Content Marketing & CommunicationLead the creation and execution of a comprehensive content marketing strategy, ensuring alignment with brand goals.Manage the production of high-quality content across digital and offline channels: social media, blogs, email, website, and PR.Oversee copywriting, visual direction, and video production, ensuring all content is on-brand and impactful.Integrate content initiatives with broader brand campaigns to drive engagement, traffic, and conversions.Ensure SEO best practices in content development and measure content performance.Develop thought leadership pieces, sales pitches, and press releases to strengthen brand credibility.Team Leadership & CollaborationLead and mentor a multidisciplinary team of marketers, content creators, and designers.Coordinate with internal stakeholders (product, sales, design) to align marketing initiatives with business objectives.Oversee project management to ensure timely and seamless delivery of campaigns.Innovation & Martech IntegrationImplement marketing technology tools (e.g., Zapier, Notion, Semrush, Asana) to streamline operations and improve efficiency.Stay updated with industry trends, digital innovations, and best practices.Desired Skills & QualificationsBachelor’s degree in Marketing, Business, Communications, or related field.3+ years of experience in brand management, social media, CRM, and content marketing, ideally in lifestyle, luxury, or jewellery sectors.Proven expertise in social media strategy, community management, and campaign analytics.Hands-on experience with CRM systems and data-driven marketing.Strong leadership, project management, and interpersonal skills.Proficiency with marketing and content creation tools (Adobe Suite, Canva, DaVinci Resolve, video editors).Experience with paid media (LinkedIn, Meta, Google, X) and influencer marketing.Exceptional written and verbal communication skills.Creative mindset with a keen eye for design and detail.Why Join Us?Work with a creative and supportive team in a design-driven environment.Shape the brand’s identity and make a tangible impact.Gain exposure to the entire marketing spectrum-from strategy to execution.Collaborate with top talent and industry leaders.Access ongoing learning, growth, and leadership opportunities.
Job Title: Retail Sales Manager (Sales and Operations)Location: Pune Reporting To: VP- SalesDepartment: Retail Employment Type: Full-time About Firefly DiamondsAt Firefly Diamonds we’re building India’s most exciting lab-grown diamond brand. In just 6 months, we’ve scaled from 0 to 6 retail stores across Mumbai, Pune, Bengaluru, and Hyderabad, with a rapidly growing omni-channel presence. We’ve raised $3M in funding led by WestBridge Capital, known for backing leading consumer brands like Third Wave Coffee and Indigo Airlines (Read more below) -https://economictimes.indiatimes.com/tech/funding/lab-grown-diamond-startup-firefly-diamonds-raises-3-million-from-westbridge-capital/articleshow/119466793.cms) We’re a small, fast-moving team building something iconic—and this role is a rare opportunity to shape that journey from the ground up. Backed by over 60 years of jewellery design and craftsmanship, we’re creating bold, modern designs that are redefining the future of fine jewellery. Job Summary:The Specialist Retail– Sales and Operations at Firefly Diamonds will be responsible for driving daily sales performance, ensuring seamless operations across multiple stores, maintaining inventory discipline, enhancing customer experience, and developing team capabilities. This role plays a vital link between strategic objectives and ground-level execution across all Firefly retail outlets. Key Responsibilities:Sales & Performance ManagementTrack and analyze daily sales reports; ensure each store achieves assigned sales targets.Motivate and energize store teams to maximize conversion and increase average transaction value.Share actionable sales insights and improvement strategies with management.Operations & Audit OversightPlan and execute periodic sales and inventory audits for accuracy and compliance.Conduct regular service audits to ensure exceptional customer experience.Monitor SOP compliance and implement best operational practices at the store level.Team Management & TrainingOversee and optimize staff rosters to ensure effective coverage across stores.Conduct soft skills and sales skills enhancement training for store teams.Mentor and guide store staff to foster high-performing teams and reduce attrition.Inventory & Stock ManagementConsolidate stock reports from multiple stores and recommend effective redistribution strategies.Coordinate with central warehouse and procurement for replenishments and stock transfers.Competition & Market IntelligenceAnalyze competitor activities, pricing, promotions, and product trends.Provide periodic insight reports and suggest strategy tweaks to maintain market edge.Visual Merchandising & ComplianceMonitor VM execution across stores to maintain Firefly’s brand aesthetics and standards.Regularly review planograms, window displays, and overall in-store presentation. Desired Skills & Qualifications:Proven track record in retail operations and team leadership.Strong Reporting and analytical skills.Effective communicator and motivator.Ability to multitask and manage multiple retail units.Proficiency in MS Excel, POS systems, and retail analytics tools.
Job Title: Supply Chain Associate Location: Lower Parel Department: Inventory Reporting To: VP - Supply Chain About Firefly Diamonds At Firefly Diamonds we’re building India’s most exciting lab-grown diamond brand. In just 6 months, we’ve scaled from 0 to 6 retail stores across Mumbai, Pune, Bengaluru, and Hyderabad, with a rapidly growing omni-channel presence. We’ve raised $3M in funding led by WestBridge Capital, known for backing leading consumer brands like Third Wave Coffee and Indigo Airlines (Read more below) -https://economictimes.indiatimes.com/tech/funding/lab-grown-diamond-startup-firefly-diamonds-raises-3-million-from-westbridge-capital/articleshow/119466793.cms) We’re a small, fast-moving team building something iconic—and this role is a rare opportunity to shape that journey from the ground up. Backed by over 60 years of jewellery design and craftsmanship, we’re creating bold, modern designs that are redefining the future of fine jewellery. Job Overview: We are seeking a meticulous and organized Inventory & Supply Chain Executive to join our growing team in the jewellery industry. The ideal candidate will be responsible for managing end-to-end inventory processes, ensuring smooth supply chain operations, and handling high-value jewellery items with utmost accuracy and care. Key Responsibilities: ● Manage daily stock entries, inventory records, and product movement. ● Coordinate with production, vendors, and logistics to ensure timely dispatch and delivery. ● Monitor and maintain optimal stock levels across locations. ● Handle jewellery items with care and ensure accurate tagging, packaging, and storage. ● Conduct regular stock audits and reconcile physical stock with system data. ● Generate inventory and dispatch reports as required. ● Ensure compliance with safety and security procedures while handling valuable items. Requirements: ● Prior experience in inventory or supply chain management (jewellery industry preferred). ● Strong knowledge of Excel and inventory software (e.g., ERP or POS systems). ● Attention to detail and good organizational skills. ● Ability to work with tight deadlines and multi-task efficiently. ● Trustworthy and responsible while handling high-value products. Show more Show less
Job Title: Senior Accountant Experience : 2–6 years Salary : 3–5 LPA Location: Mumbai Department: Accounts Employment Type: Full Time About Firefly Diamonds At Firefly Diamonds we’re building India’s most exciting lab-grown diamond brand. In just 6 months, we’ve scaled from 0 to 6 retail stores across Mumbai, Pune, Bengaluru, and Hyderabad, with a rapidly growing omni-channel presence. We’ve raised $3M in funding led by WestBridge Capital, known for backing leading consumer brands like Third Wave Coffee and Indigo Airlines (Read more below) - https://economictimes.indiatimes.com/tech/funding/lab-grown-diamond-startup-firefly-diamonds-raises-3-million-from-westbridge-capital/articleshow/119466793.cms ) We’re a small, fast-moving team building something iconic—and this role is a rare opportunity to shape that journey from the ground up. Backed by over 60 years of jewellery design and craftsmanship, we’re creating bold, modern designs that are redefining the future of fine jewellery Job Overview: We are seeking an experienced Senior Accountant to oversee general ledger management. The ideal candidate will ensure accuracy in accounting processes and contribute to strategic financial decisions. Key Responsibilities General Ledger Management: Maintain and reconcile GL accounts. Co-Ordinate with Inventory Department: Record all relevant Inventory transactions in Accounts Audit & Compliance: Assist in internal/external audits and ensure tax/regulatory compliance. Report submission: Prepare & submit the required reports by Management. Required Qualifications & Skills Education: Bachelor’s degree in Accounting/Finance. Experience: 3+ years in accounting. Technical Skills: Proficiency in advanced Excel, and Tally knowledge. Soft Skills: Strong analytical, communication, and leadership abilities. Show more Show less
Job Title: HR Recruiter (End to End Recruitment) Location: Lower Parel, Mumbai CTC range: 4–5 LPA Department: Human Resources About Firefly Diamonds At Firefly Diamonds we’re building India’s most exciting lab-grown diamond brand. In just 6 months, we’ve scaled from 0 to 6 retail stores across Mumbai, Pune, Bengaluru, and Hyderabad, with a rapidly growing omni-channel presence. We’ve raised $3M in funding led by WestBridge Capital, known for backing leading consumer brands like Third Wave Coffee and Indigo Airlines (Read more below) - https://economictimes.indiatimes.com/tech/funding/lab-grown-diamond-startup-firefly-diamonds-raises-3-million-from-westbridge-capital/articleshow/119466793.cms ) We’re a small, fast-moving team building something iconic—and this role is a rare opportunity to shape that journey from the ground up. Backed by over 60 years of jewellery design and craftsmanship, we’re creating bold, modern designs that are redefining the future of fine jewellery. Job Summary: We are looking for a detail-oriented and results-driven HR Recruiter to join our dynamic Human Resources team. The HR Recruiter will be responsible for managing the entire recruitment process, including sourcing candidates, conducting interviews, and ensuring a seamless onboarding experience for new hires. This role also involves handling all documentation related to recruitment and onboarding. Responsibilities Collaborate with hiring managers to define job requirements and candidate profiles Source candidates through job portals, social media, employee referrals, and professional networks Screen resumes, conduct initial telephonic/video interviews, and schedule interviews with hiring teams Manage the full-cycle recruitment process from sourcing to offer rollout and onboarding coordination Maintain and update candidate records in the applicant tracking system (ATS) Develop and maintain talent pipelines for critical and recurring roles Participate in employer branding initiatives, job fairs, and recruitment drives Ensure compliance with hiring policies, procedures, and documentation Prepare and analyze recruitment reports and dashboards Qualifications / Requirements: Bachelor’s degree in Human Resources, Business Administration, or related field 2–6 years of experience in recruitment or talent acquisition (in-house or agency) Familiarity with sourcing techniques and recruiting tools (LinkedIn, Naukri, Indeed, etc.) Strong communication and interpersonal skills Ability to handle multiple positions and work in a fast-paced environment Proficiency in MS Office and experience with ATS is a plus
Job Title: Supply Chain Associate Location: Lower Parel Department: Inventory Reporting To: VP - Supply Chain About Firefly Diamonds At Firefly Diamonds we’re building India’s most exciting lab-grown diamond brand. In just 6 months, we’ve scaled from 0 to 6 retail stores across Mumbai, Pune, Bengaluru, and Hyderabad, with a rapidly growing omni-channel presence. We’ve raised $3M in funding led by WestBridge Capital, known for backing leading consumer brands like Third Wave Coffee and Indigo Airlines (Read more below) -https://economictimes.indiatimes.com/tech/funding/lab-grown-diamond-startup-firefly-diamonds-raises-3-million-from-westbridge-capital/articleshow/119466793.cms) We’re a small, fast-moving team building something iconic—and this role is a rare opportunity to shape that journey from the ground up. Backed by over 60 years of jewellery design and craftsmanship, we’re creating bold, modern designs that are redefining the future of fine jewellery. Job Overview: We are seeking a meticulous and organized Inventory & Supply Chain Executive to join our growing team in the jewellery industry. The ideal candidate will be responsible for managing end-to-end inventory processes, ensuring smooth supply chain operations, and handling high-value jewellery items with utmost accuracy and care. Key Responsibilities: ● Manage daily stock entries, inventory records, and product movement. ● Coordinate with production, vendors, and logistics to ensure timely dispatch and delivery. ● Monitor and maintain optimal stock levels across locations. ● Handle jewellery items with care and ensure accurate tagging, packaging, and storage. ● Conduct regular stock audits and reconcile physical stock with system data. ● Generate inventory and dispatch reports as required. ● Ensure compliance with safety and security procedures while handling valuable items. Requirements: ● Prior experience in inventory or supply chain management (jewellery industry preferred). ● Strong knowledge of Excel and inventory software (e.g., ERP or POS systems). ● Attention to detail and good organizational skills. ● Ability to work with tight deadlines and multi-task efficiently. ● Trustworthy and responsible while handling high-value products.
Note: Apply only if you agree on below points Should have experience in video editing too (for Social media content) Working Days: 6 days a week Shift Timings: 8.5 hours per day Work Mode: Onsite (Lower Parel) Experience : 25 years Salary range : Upto 4.50 LPA About Firefly Diamonds At Firefly Diamonds we're building India's most exciting lab-grown diamond brand. In just 6 months, we've scaled from 0 to 6 retail stores across Mumbai, Pune, Bengaluru, and Hyderabad, with a rapidly growing omni-channel presence. We've raised $3M in funding led by WestBridge Capital, known for backing leading consumer brands like Third Wave Coffee and Indigo Airlines (Read more below) - https://economictimes.indiatimes.com/tech/funding/lab-grown-diamond-startup-firefly-diamonds-raises-3-million-from-westbridge-capital/articleshow/119466793.cms ) We're a small, fast-moving team building something iconicand this role is a rare opportunity to shape that journey from the ground up. Backed by over 60 years of jewellery design and craftsmanship, we're creating bold, modern designs that are redefining the future of fine jewellery. What You'll Do: - Design engaging social media creatives including static posts, carousels, reel covers, and motion graphics. - Create marketing collaterals digital banners, invites, in-store signage, event graphics, and more. - Evolve the visual identity revisit and refine elements of the brand book (colours, fonts, visual style) to keep the brand fresh, relevant, and cohesive. - Ideate and execute visuals for campaigns, festive drops, product launches, influencer kits, and emailers. - Ensure all designs are aligned with our brand aesthetic clean, modern, and bold. - Collaborate closely with the marketing team to turn briefs and ideas into compelling, platform-ready visual content. What We're Looking For: - A strong portfolio that demonstrates social media design, campaign thinking, and digital finesse - Proficiency in Adobe Creative Suite / Canva / Figma - A sharp eye for detail, layout, typography, and visual consistency - Strong ideation skills the ability to think conceptually, pitch visual ideas, and bring storytelling into design - A flexible, feedback-positive mindset and willingness to adapt designs as the brand evolves - Awareness of current design, social media, and content trends especially in fashion, jewellery, or lifestyle spaces Bonus If You: - Have experience working with fashion, jewellery, or beauty brands - Can handle basic motion graphics or video editing (especially for Reels and Stories)
Job Description: Job Title: Account Assistant Location: Lower parel Department: Accounts Employment type: Full time About us: Firefly Diamonds is a new entrant in the fast growing lab-grown diamond jewellery market. The founders of Firefly are bringing over 60 years of jewellery experience into the B2C space. We offer exquisite, timeless pieces that celebrate life’s most cherished moments, all crafted with exceptional attention to detail and a commitment to sustainability. With a focus on outstanding customer service and eco-conscious practices, Firefly redefines luxury for the modern world. Join us as we aim to create India's #1 LGD brand Position Overview: We are seeking a detail-oriented Junior Accounts Executive with a solid understanding of accounting principles and proficiency in using accounting software like Tally. The ideal candidate should be familiar with GST, TDS, and general bookkeeping practices. This role involves maintaining accurate financial records, handling day-to-day transactions, and ensuring compliance with tax regulations. Key Responsibilities: Tally Entries: Record day-to-day financial transactions, including sales, purchases, receipts, payments, and journal entries in Tally. Maintain and update ledgers, trial balance, and balance sheets in Tally. GST (Goods and Services Tax): Assist in preparing and filing GST returns (GSTR 1, GSTR 3B, etc.). Ensure accurate calculation and timely payment of GST. Reconcile GST input credits with vendor invoices and company accounts. TDS (Tax Deducted at Source): Deduct and deposit TDS on applicable transactions (salaries, contractor payments, rent, etc.). Assist in preparing and filing TDS returns and generating TDS certificates. Maintain TDS reports and ensure timely compliance with regulatory requirements. Accounting Entries: Handle accounts payable/receivable entries, bank reconciliations, and expense records. Prepare and maintain accurate financial statements and supporting documents. Assist with monthly, quarterly, and annual financial closings. Compliance and Reporting: Ensure timely and accurate filing of tax-related documents (GST, TDS, etc.). Support the senior accountant in audits and financial report preparation. Assist in maintaining documentation for tax audits and assessments. Requirements Bachelor’s degree in Commerce, Finance, or related field. Hands on Tally prime or similar accounting software. Basic understanding of GST and TDS regulations. Knowledge of accounting principles and bookkeeping practices. Strong attention to detail and numerical accuracy. Good organizational and time management skills. Ability to work independently and in a team.
Job Title: Store Manager Experience : 5–10 years Salary : 5–7 LPA Department: Sales Employment Type: Full Time About Firefly Diamonds At Firefly Diamonds we’re building India’s most exciting lab-grown diamond brand. In just 6 months, we’ve scaled from 0 to 6 retail stores across Mumbai, Pune, Bengaluru, and Hyderabad, with a rapidly growing omni-channel presence. We’ve raised $3M in funding led by WestBridge Capital, known for backing leading consumer brands like Third Wave Coffee and Indigo Airlines (Read more below) - https://economictimes.indiatimes.com/tech/funding/lab-grown-diamond-startup-firefly-diamonds-raises-3-million-from-westbridge-capital/articleshow/119466793.cms ) We’re a small, fast-moving team building something iconic—and this role is a rare opportunity to shape that journey from the ground up. Backed by over 60 years of jewellery design and craftsmanship, we’re creating bold, modern designs that are redefining the future of fine jewellery. Position Overview: We are seeking a highly motivated and experienced individuals to lead our team as a Store Manager. The ideal candidate will demonstrate strong leadership abilities, excellent organizational skills, and a passion for delivering unparalleled service to our valued customers. As a key member of our management team, the Store Manager will play a pivotal role in driving sales, maximizing profitability, and upholding the reputation of our brand. Responsibilities: 1. Sales Performance and Revenue Generation Achieve and exceed monthly and annual sales targets for the store. Maximize sales conversion rate (Number of Sales / Number of Visitors). Increase the average transaction value (ATV). Drive sales of best-selling products and high-value items (e.g., engagement rings, Firefly Studio custom pieces). Promote and monitor the sales of Firefly Sparkle Plan (FSP). 2. Customer Experience and Service Ensure excellent customer service and a welcoming store environment. Maintain high levels of customer satisfaction (CSAT) and Net Promoter Score (NPS). Effectively handle customer objections, concerns, and returns. Manage customer data and ensure accurate CRM records. Drive repeat customer business and build long-term customer relationships. 3. Store Operations and Management Oversee all aspects of store operations, including opening and closing procedures, visual merchandising, and inventory management. Ensure that the store is clean, organized, and visually appealing. Manage and minimize inventory shrinkage. Implement and maintain security procedures to protect the store, staff, and merchandise. Handle cash and other transactions accurately and efficiently. 4. Team Leadership and Development Recruit, train, and supervise store staff, including Jewellery Design Consultants (JDCs) and junior staff. Conduct daily and weekly team meetings to discuss sales targets, product knowledge, and customer service. Motivate and coach team members to achieve sales goals and provide excellent customer service. Foster a positive, collaborative, and inclusive work environment. Manage staff schedules and ensure adequate coverage. 5. Product Knowledge and Promotion Maintain in-depth knowledge of lab-grown diamonds, Firefly products, and industry trends. Educate customers on the features and benefits of lab-grown diamonds, emphasizing their ethical and environmental advantages. Effectively showcase and present jewelry to customers, highlighting key selling points and craftsmanship. Implement visual merchandising strategies to maximize product visibility and drive sales. Qualifications and Other Details: 1. Minimum Educational Qualification should be a Bachelors Degree 2. Proven experience in retail management, with a minimum of 2 years in a leadership role, preferably in the jewellery industry. 3. Strong leadership abilities with a track record of building and motivating high-performing teams. 4. Excellent communication, interpersonal, and customer service skills. 5. Solid understanding of retail operations, including sales forecasting, inventory control, and financial management. 6. Knowledge of Microsoft Office and experience with point-of-sale systems and inventory management software. 7. Demonstrated ability to analyze data, identify trends, and make data-driven decisions to achieve business objectives. 8. Passion for jewellery and a commitment to delivering exceptional quality and service to customers. 9. Strong business acumen and strategic mindset with a focus on driving results and continuous improvement.
Job Title: Junior Video Editor Location: Lower Parel Responsibilities Edit raw video footage into polished content for platforms such as Instagram Reels, YouTube, TikTok, and other social media channels. Add transitions, effects, subtitles, sound design, and motion graphics as needed. Ensure consistency in style, branding, and storytelling across all video outputs. Collaborate with the marketing and creative teams to develop compelling narratives and video concepts. Optimize videos for engagement, retention, and platform-specific requirements. Stay current with editing trends, social media algorithms, and visual storytelling techniques. Requirements Proven experience as a Video Editor, preferably in digital marketing or content creation. Proficiency with video editing software such as Adobe Premiere Pro, Final Cut Pro, DaVinci Resolve, or similar. Strong sense of pacing, visual rhythm, and storytelling. Knowledge of social media formats, aspect ratios, and platform guidelines. Basic understanding of color grading, audio mixing, and motion graphics (After Effects or equivalent). Attention to detail and ability to meet deadlines. Preferred Skills Experience creating viral short-form content (Reels/TikTok). Familiarity with YouTube SEO and content strategy. Ability to adapt editing styles based on brand tone or campaign goals.
Job Description: Job Title: Account Assistant Location: Lower parel Department: Accounts Employment type: Full time About us: Firefly Diamonds is a new entrant in the fast growing lab-grown diamond jewellery market. The founders of Firefly are bringing over 60 years of jewellery experience into the B2C space. We offer exquisite, timeless pieces that celebrate life's most cherished moments, all crafted with exceptional attention to detail and a commitment to sustainability. With a focus on outstanding customer service and eco-conscious practices, Firefly redefines luxury for the modern world. Join us as we aim to create India's #1 LGD brand Position Overview: We are seeking a detail-oriented Junior Accounts Executive with a solid understanding of accounting principles and proficiency in using accounting software like Tally. The ideal candidate should be familiar with GST, TDS, and general bookkeeping practices. This role involves maintaining accurate financial records, handling day-to-day transactions, and ensuring compliance with tax regulations. Key Responsibilities: Tally Entries: Record day-to-day financial transactions, including sales, purchases, receipts, payments, and journal entries in Tally. Maintain and update ledgers, trial balance, and balance sheets in Tally. GST (Goods and Services Tax): Assist in preparing and filing GST returns (GSTR 1, GSTR 3B, etc.). Ensure accurate calculation and timely payment of GST. Reconcile GST input credits with vendor invoices and company accounts. TDS (Tax Deducted at Source): Deduct and deposit TDS on applicable transactions (salaries, contractor payments, rent, etc.). Assist in preparing and filing TDS returns and generating TDS certificates. Maintain TDS reports and ensure timely compliance with regulatory requirements. Accounting Entries: Handle accounts payable/receivable entries, bank reconciliations, and expense records. Prepare and maintain accurate financial statements and supporting documents. Assist with monthly, quarterly, and annual financial closings. Compliance and Reporting: Ensure timely and accurate filing of tax-related documents (GST, TDS, etc.). Support the senior accountant in audits and financial report preparation. Assist in maintaining documentation for tax audits and assessments. Requirements Bachelor's degree in Commerce, Finance, or related field. Hands on Tally prime or similar accounting software. Basic understanding of GST and TDS regulations. Knowledge of accounting principles and bookkeeping practices. Strong attention to detail and numerical accuracy. Good organizational and time management skills. Ability to work independently and in a team.
Job Title: Store Manager Experience : 510 years Salary : 57 LPA Department: Sales Employment Type: Full Time About Firefly Diamonds At Firefly Diamonds we're building India's most exciting lab-grown diamond brand. In just 6 months, we've scaled from 0 to 6 retail stores across Mumbai, Pune, Bengaluru, and Hyderabad, with a rapidly growing omni-channel presence. We've raised $3M in funding led by WestBridge Capital, known for backing leading consumer brands like Third Wave Coffee and Indigo Airlines (Read more below) - https://economictimes.indiatimes.com/tech/funding/lab-grown-diamond-startup-firefly-diamonds-raises-3-million-from-westbridge-capital/articleshow/119466793.cms ) We're a small, fast-moving team building something iconicand this role is a rare opportunity to shape that journey from the ground up. Backed by over 60 years of jewellery design and craftsmanship, we're creating bold, modern designs that are redefining the future of fine jewellery. Position Overview: We are seeking a highly motivated and experienced individuals to lead our team as a Store Manager. The ideal candidate will demonstrate strong leadership abilities, excellent organizational skills, and a passion for delivering unparalleled service to our valued customers. As a key member of our management team, the Store Manager will play a pivotal role in driving sales, maximizing profitability, and upholding the reputation of our brand. Responsibilities: 1. Sales Performance and Revenue Generation Achieve and exceed monthly and annual sales targets for the store. Maximize sales conversion rate (Number of Sales / Number of Visitors). Increase the average transaction value (ATV). Drive sales of best-selling products and high-value items (e.g., engagement rings, Firefly Studio custom pieces). Promote and monitor the sales of Firefly Sparkle Plan (FSP). 2. Customer Experience and Service Ensure excellent customer service and a welcoming store environment. Maintain high levels of customer satisfaction (CSAT) and Net Promoter Score (NPS). Effectively handle customer objections, concerns, and returns. Manage customer data and ensure accurate CRM records. Drive repeat customer business and build long-term customer relationships. 3. Store Operations and Management Oversee all aspects of store operations, including opening and closing procedures, visual merchandising, and inventory management. Ensure that the store is clean, organized, and visually appealing. Manage and minimize inventory shrinkage. Implement and maintain security procedures to protect the store, staff, and merchandise. Handle cash and other transactions accurately and efficiently. 4. Team Leadership and Development Recruit, train, and supervise store staff, including Jewellery Design Consultants (JDCs) and junior staff. Conduct daily and weekly team meetings to discuss sales targets, product knowledge, and customer service. Motivate and coach team members to achieve sales goals and provide excellent customer service. Foster a positive, collaborative, and inclusive work environment. Manage staff schedules and ensure adequate coverage. 5. Product Knowledge and Promotion Maintain in-depth knowledge of lab-grown diamonds, Firefly products, and industry trends. Educate customers on the features and benefits of lab-grown diamonds, emphasizing their ethical and environmental advantages. Effectively showcase and present jewelry to customers, highlighting key selling points and craftsmanship. Implement visual merchandising strategies to maximize product visibility and drive sales. Qualifications and Other Details: 1. Minimum Educational Qualification should be a Bachelors Degree 2. Proven experience in retail management, with a minimum of 2 years in a leadership role, preferably in the jewellery industry. 3. Strong leadership abilities with a track record of building and motivating high-performing teams. 4. Excellent communication, interpersonal, and customer service skills. 5. Solid understanding of retail operations, including sales forecasting, inventory control, and financial management. 6. Knowledge of Microsoft Office and experience with point-of-sale systems and inventory management software. 7. Demonstrated ability to analyze data, identify trends, and make data-driven decisions to achieve business objectives. 8. Passion for jewellery and a commitment to delivering exceptional quality and service to customers. 9. Strong business acumen and strategic mindset with a focus on driving results and continuous improvement.
Experience: 4–8 years Salary: ₹5-7 LPA Department: Sales Training Employment Type: Full Time Location: Lower Parel Travel Scope - Pan-India (Store visits + Remote sessions) About Firefly Diamonds At Firefly Diamonds we’re building India’s most exciting lab-grown diamond brand. In just 6 months, we’ve scaled from 0 to 6 retail stores across Mumbai, Pune, Bengaluru, and Hyderabad, with a rapidly growing omni-channel presence. We’ve raised $3M in funding led by WestBridge Capital, known for backing leading consumer brands like Third Wave Coffee and Indigo Airlines (Read more below) - https://economictimes.indiatimes.com/tech/funding/lab-grown-diamond-startup-firefly-diamonds-raises-3-million-from-westbridge-capital/articleshow/119466793.cms ) We’re a small, fast-moving team building something iconic—and this role is a rare opportunity to shape that journey from the ground up. Backed by over 60 years of jewellery design and craftsmanship, we’re creating bold, modern designs that are redefining the future of fine jewellery. Role Overview We are seeking a passionate and dynamic Retail Trainer to lead the learning and development journey across our retail stores. This individual will be responsible for designing, delivering, and evaluating training programs that elevate team performance, enhance customer experience, and reinforce brand standards. This is a critical role that combines content development, in-store coaching, and cross-functional collaboration to support Firefly’s fast-growing retail footprint. What we are looking for Bachelor’s degree in any discipline (specialization in Communication or Training is a plus). 4–8 years of experience in retail or retail training; jewellery, luxury retail, or lifestyle brand experience preferred. Strong communication, presentation, and facilitation skills. Experience in creating digital and physical training content. Familiarity with LMS tools, training assessments, and performance metrics. Ability to work independently, travel for store visits, and manage multiple training calendars. High energy, brand-aligned, and a strong believer in continuous learning. Key Responsibilities Training Content Development Design structured, high-quality training modules focused on: Sales techniques (consultative selling, upselling, closing) Product knowledge (lab-grown diamonds, 4Cs, comparison with natural diamonds) Soft skills (body language, empathy, active listening) Grooming, presentation, and customer interaction Update content regularly based on: Market trends and competitor practices Store-level feedback and skill gaps New product launches or brand updates Ensure all content is easy to grasp, visually engaging, and aligned with Firefly’s tone and style. Training Delivery & Execution Conduct regular in-store and virtual training sessions as per training calendar. Execute timely induction , refresher , and advanced training programs. Deliver on-the-job coaching (OJT) during store visits and provide live feedback. Maintain full coverage through a structured weekly schedule. Training Evaluation & Impact Create assessment formats (quizzes, roleplays, feedback forms) to evaluate effectiveness. Track performance metrics such as conversion rate, ATV, ASP to measure training ROI. Submit monthly reports with key insights, impact analysis, and improvement plans. Identify high-potential employees for focused coaching. Brand & Culture Representation Promote Firefly’s brand tone, values, and service standards through every training touchpoint. Reinforce grooming, etiquette, and customer interaction benchmarks. Support new store launches with structured training rollouts and SOP alignment. Act as a culture custodian , ensuring store teams embody the Firefly ethos. Cross-Functional Collaboration Work closely with Sales, HR, Product, and Marketing to sync training with business needs. Partner with HR for onboarding and learning journeys of new joiners. Integrate marketing campaigns and new product knowledge into training content. Customize interventions to address specific sales or service performance gaps. Training Documentation & Management Maintain a well-organized training repository (LMS, Google Drive, etc.). Track attendance, feedback, evaluations, and individual learning progress. Ensure audit-ready documentation of all training activities. Monitor learning path consistency across stores and teams.
Company : Firefly Diamonds Role : Marketing Executive Location: Lower Parel, Mumbai Experience: 1–3 years Employment Type: Full-time Department: Marketing The ideal candidate will be a creative and analytical thinker. They will be able to conduct insightful market research to establish a marketing strategy that will effectively reach the target audience. They should be comfortable evaluating the marketing process, and work to critique and improve its outcomes. Why Firefly? Opportunity to build India’s fastest-growing lab-grown diamond retail network from the ground up High ownership role working directly with founders and retail leadership Fast-paced, design-led culture with creative autonomy Be part of a modern, premium jewelry brand redefining fine retail experiences Key Responsibilities : What you’ll help us with Content and Social Media Help find and connect with UGC creators, micro-influencers, and brand pages Assist in creating content for social media and campaigns Write simple, engaging captions and ad copy Campaigns and Execution Be part of brainstorming ideas for campaigns and launches Help manage social media day-to-day — posting, stories, replies, DMs, comments, and reviews Coordinate with designers, photographers, and other teams when needed Support the team in executing paid ad campaigns Research and Learning Track what competitors are doing on social media Keep an eye on trends, new ideas, and what’s working in marketing Share interesting insights and ideas with the team Required Skills Strong writing and communication skills. Creative mindset with awareness of digital and social media trends. Basic knowledge of digital marketing tools and platforms. Ability to work in a fast-paced, collaborative environment. Experience with social media
Act as the first point of contact (POC) for all online and digital inquiries. Respond promptly to customer queries received through online platforms (whatsapp, website, social media, email, etc.). Understand customer requirements and recommend suitable products based on their needs. Share product catalogues, pricing, and offers with customers in a timely and professional manner. Coordinate with the nearest store team to ensure smooth customer visits, follow-ups, and order closures. Maintain lead records and track the entire communication and conversion process in CRM tools. Follow up with customers regularly to maximize conversion rates. Work closely with the marketing and store teams to align on promotions and customer feedback. Strive to deliver a high level of customer satisfaction through proactive communication and support. Job Types: Full-time, Permanent, Fresher Pay: ₹23,000.00 - ₹32,000.00 per month Benefits: Paid sick time Paid time off Provident Fund Work from home Work Location: In person
Act as the first point of contact (POC) for all online and digital inquiries. Respond promptly to customer queries received through online platforms (whatsapp, website, social media, email, etc.). Understand customer requirements and recommend suitable products based on their needs. Share product catalogues, pricing, and offers with customers in a timely and professional manner. Coordinate with the nearest store team to ensure smooth customer visits, follow-ups, and order closures. Maintain lead records and track the entire communication and conversion process in CRM tools. Follow up with customers regularly to maximize conversion rates. Work closely with the marketing and store teams to align on promotions and customer feedback. Strive to deliver a high level of customer satisfaction through proactive communication and support. Job Types: Full-time, Permanent, Fresher Pay: ₹23,000.00 - ₹32,000.00 per month Benefits: Paid sick time Paid time off Provident Fund Work from home Work Location: In person
Job Description: Job Title: Account Assistant Location: Lower parel Department: Accounts Employment type: Full time About us: Firefly Diamonds is a new entrant in the fast growing lab-grown diamond jewellery market. The founders of Firefly are bringing over 60 years of jewellery experience into the B2C space. We offer exquisite, timeless pieces that celebrate life’s most cherished moments, all crafted with exceptional attention to detail and a commitment to sustainability. With a focus on outstanding customer service and eco-conscious practices, Firefly redefines luxury for the modern world. Join us as we aim to create India's #1 LGD brand Position Overview: We are seeking a detail-oriented Junior Accounts Executive with a solid understanding of accounting principles and proficiency in using accounting software like Tally. The ideal candidate should be familiar with GST, TDS, and general bookkeeping practices. This role involves maintaining accurate financial records, handling day-to-day transactions, and ensuring compliance with tax regulations. Key Responsibilities: Tally Entries: Record day-to-day financial transactions, including sales, purchases, receipts, payments, and journal entries in Tally. Maintain and update ledgers, trial balance, and balance sheets in Tally. GST (Goods and Services Tax): Assist in preparing and filing GST returns (GSTR 1, GSTR 3B, etc.). Ensure accurate calculation and timely payment of GST. Reconcile GST input credits with vendor invoices and company accounts. TDS (Tax Deducted at Source): Deduct and deposit TDS on applicable transactions (salaries, contractor payments, rent, etc.). Assist in preparing and filing TDS returns and generating TDS certificates. Maintain TDS reports and ensure timely compliance with regulatory requirements. Accounting Entries: Handle accounts payable/receivable entries, bank reconciliations, and expense records. Prepare and maintain accurate financial statements and supporting documents. Assist with monthly, quarterly, and annual financial closings. Compliance and Reporting: Ensure timely and accurate filing of tax-related documents (GST, TDS, etc.). Support the senior accountant in audits and financial report preparation. Assist in maintaining documentation for tax audits and assessments. Requirements Bachelor’s degree in Commerce, Finance, or related field. Hands on Tally prime or similar accounting software. Basic understanding of GST and TDS regulations. Knowledge of accounting principles and bookkeeping practices. Strong attention to detail and numerical accuracy. Good organizational and time management skills. Ability to work independently and in a team.