Job Title: Manager – Digital and Brand MarketingReporting To: Co-FounderLocation: Lower Parel, Mumbai Compensation: 8-12 CTC LPA About Firefly DiamondsAt Firefly Diamonds we’re building India’s most exciting lab-grown diamond brand. In just 6 months, we’ve scaled from 0 to 6 retail stores across Mumbai, Pune, Bengaluru, and Hyderabad, with a rapidly growing omni-channel presence. We’ve raised $3M in funding led by WestBridge Capital, known for backing leading consumer brands like Third Wave Coffee and Indigo Airlines (Read more below) -https://economictimes.indiatimes.com/tech/funding/lab-grown-diamond-startup-firefly-diamonds-raises-3-million-from-westbridge-capital/articleshow/119466793.cms) We’re a small, fast-moving team building something iconic—and this role is a rare opportunity to shape that journey from the ground up. Backed by over 60 years of jewellery design and craftsmanship, we’re creating bold, modern designs that are redefining the future of fine jewellery. Role OverviewWe are seeking an innovative and results-driven Manager – Brand Marketing to lead our brand’s growth in the jewellery industry. This leadership role demands expertise in brand strategy, social media, CRM, and content marketing. You will be responsible for developing and executing holistic marketing strategies, managing cross-functional teams, and ensuring impactful, data-driven brand communication across all channels.Key ResponsibilitiesBrand Strategy & PositioningDevelop and implement robust brand strategies to enhance market presence and drive brand equity.Define and maintain brand guidelines, ensuring consistency across all touchpoints.Conduct market research and competitor analysis to identify trends and opportunities.Social Media ManagementLead the planning, execution, and optimization of social media campaigns across platforms such as Instagram, Facebook, LinkedIn, X, and emerging channels.Create, curate, and schedule engaging content (text, images, video) tailored to each platform.Engage with followers, respond to customer queries, and foster an active online community.Collaborate with influencers and manage partnerships to amplify brand reach.Monitor social trends, analyze campaign performance, and adjust strategies based on data insights.Utilize social media management tools (e.g., Hootsuite, Sprout Social) for scheduling, analytics, and reporting.Set and track KPIs such as engagement, reach, impressions, and ROI for all social campaigns.CRM (Customer Relationship Management)Oversee implementation, and optimization of the company’s CRM system.Develop CRM strategies to drive customer acquisition, retention, and loyalty.Integrate social media data with CRM to gain a comprehensive view of customer interactions and preferences.Analyze CRM data to extract actionable insights, inform marketing campaigns, and support business objectives.Collaborate with sales and customer service teams to ensure seamless customer journeys and data utilization.Monitor CRM KPIs, maintain data quality, and champion best practices across departments.Content Marketing & CommunicationLead the creation and execution of a comprehensive content marketing strategy, ensuring alignment with brand goals.Manage the production of high-quality content across digital and offline channels: social media, blogs, email, website, and PR.Oversee copywriting, visual direction, and video production, ensuring all content is on-brand and impactful.Integrate content initiatives with broader brand campaigns to drive engagement, traffic, and conversions.Ensure SEO best practices in content development and measure content performance.Develop thought leadership pieces, sales pitches, and press releases to strengthen brand credibility.Team Leadership & CollaborationLead and mentor a multidisciplinary team of marketers, content creators, and designers.Coordinate with internal stakeholders (product, sales, design) to align marketing initiatives with business objectives.Oversee project management to ensure timely and seamless delivery of campaigns.Innovation & Martech IntegrationImplement marketing technology tools (e.g., Zapier, Notion, Semrush, Asana) to streamline operations and improve efficiency.Stay updated with industry trends, digital innovations, and best practices.Desired Skills & QualificationsBachelor’s degree in Marketing, Business, Communications, or related field.3+ years of experience in brand management, social media, CRM, and content marketing, ideally in lifestyle, luxury, or jewellery sectors.Proven expertise in social media strategy, community management, and campaign analytics.Hands-on experience with CRM systems and data-driven marketing.Strong leadership, project management, and interpersonal skills.Proficiency with marketing and content creation tools (Adobe Suite, Canva, DaVinci Resolve, video editors).Experience with paid media (LinkedIn, Meta, Google, X) and influencer marketing.Exceptional written and verbal communication skills.Creative mindset with a keen eye for design and detail.Why Join Us?Work with a creative and supportive team in a design-driven environment.Shape the brand’s identity and make a tangible impact.Gain exposure to the entire marketing spectrum-from strategy to execution.Collaborate with top talent and industry leaders.Access ongoing learning, growth, and leadership opportunities.
Job Title: Retail Sales Manager (Sales and Operations)Location: Pune Reporting To: VP- SalesDepartment: Retail Employment Type: Full-time About Firefly DiamondsAt Firefly Diamonds we’re building India’s most exciting lab-grown diamond brand. In just 6 months, we’ve scaled from 0 to 6 retail stores across Mumbai, Pune, Bengaluru, and Hyderabad, with a rapidly growing omni-channel presence. We’ve raised $3M in funding led by WestBridge Capital, known for backing leading consumer brands like Third Wave Coffee and Indigo Airlines (Read more below) -https://economictimes.indiatimes.com/tech/funding/lab-grown-diamond-startup-firefly-diamonds-raises-3-million-from-westbridge-capital/articleshow/119466793.cms) We’re a small, fast-moving team building something iconic—and this role is a rare opportunity to shape that journey from the ground up. Backed by over 60 years of jewellery design and craftsmanship, we’re creating bold, modern designs that are redefining the future of fine jewellery. Job Summary:The Specialist Retail– Sales and Operations at Firefly Diamonds will be responsible for driving daily sales performance, ensuring seamless operations across multiple stores, maintaining inventory discipline, enhancing customer experience, and developing team capabilities. This role plays a vital link between strategic objectives and ground-level execution across all Firefly retail outlets. Key Responsibilities:Sales & Performance ManagementTrack and analyze daily sales reports; ensure each store achieves assigned sales targets.Motivate and energize store teams to maximize conversion and increase average transaction value.Share actionable sales insights and improvement strategies with management.Operations & Audit OversightPlan and execute periodic sales and inventory audits for accuracy and compliance.Conduct regular service audits to ensure exceptional customer experience.Monitor SOP compliance and implement best operational practices at the store level.Team Management & TrainingOversee and optimize staff rosters to ensure effective coverage across stores.Conduct soft skills and sales skills enhancement training for store teams.Mentor and guide store staff to foster high-performing teams and reduce attrition.Inventory & Stock ManagementConsolidate stock reports from multiple stores and recommend effective redistribution strategies.Coordinate with central warehouse and procurement for replenishments and stock transfers.Competition & Market IntelligenceAnalyze competitor activities, pricing, promotions, and product trends.Provide periodic insight reports and suggest strategy tweaks to maintain market edge.Visual Merchandising & ComplianceMonitor VM execution across stores to maintain Firefly’s brand aesthetics and standards.Regularly review planograms, window displays, and overall in-store presentation. Desired Skills & Qualifications:Proven track record in retail operations and team leadership.Strong Reporting and analytical skills.Effective communicator and motivator.Ability to multitask and manage multiple retail units.Proficiency in MS Excel, POS systems, and retail analytics tools.
Job Title: Supply Chain Associate Location: Lower Parel Department: Inventory Reporting To: VP - Supply Chain About Firefly Diamonds At Firefly Diamonds we’re building India’s most exciting lab-grown diamond brand. In just 6 months, we’ve scaled from 0 to 6 retail stores across Mumbai, Pune, Bengaluru, and Hyderabad, with a rapidly growing omni-channel presence. We’ve raised $3M in funding led by WestBridge Capital, known for backing leading consumer brands like Third Wave Coffee and Indigo Airlines (Read more below) -https://economictimes.indiatimes.com/tech/funding/lab-grown-diamond-startup-firefly-diamonds-raises-3-million-from-westbridge-capital/articleshow/119466793.cms) We’re a small, fast-moving team building something iconic—and this role is a rare opportunity to shape that journey from the ground up. Backed by over 60 years of jewellery design and craftsmanship, we’re creating bold, modern designs that are redefining the future of fine jewellery. Job Overview: We are seeking a meticulous and organized Inventory & Supply Chain Executive to join our growing team in the jewellery industry. The ideal candidate will be responsible for managing end-to-end inventory processes, ensuring smooth supply chain operations, and handling high-value jewellery items with utmost accuracy and care. Key Responsibilities: ● Manage daily stock entries, inventory records, and product movement. ● Coordinate with production, vendors, and logistics to ensure timely dispatch and delivery. ● Monitor and maintain optimal stock levels across locations. ● Handle jewellery items with care and ensure accurate tagging, packaging, and storage. ● Conduct regular stock audits and reconcile physical stock with system data. ● Generate inventory and dispatch reports as required. ● Ensure compliance with safety and security procedures while handling valuable items. Requirements: ● Prior experience in inventory or supply chain management (jewellery industry preferred). ● Strong knowledge of Excel and inventory software (e.g., ERP or POS systems). ● Attention to detail and good organizational skills. ● Ability to work with tight deadlines and multi-task efficiently. ● Trustworthy and responsible while handling high-value products. Show more Show less
Job Title: Senior Accountant Experience : 2–6 years Salary : 3–5 LPA Location: Mumbai Department: Accounts Employment Type: Full Time About Firefly Diamonds At Firefly Diamonds we’re building India’s most exciting lab-grown diamond brand. In just 6 months, we’ve scaled from 0 to 6 retail stores across Mumbai, Pune, Bengaluru, and Hyderabad, with a rapidly growing omni-channel presence. We’ve raised $3M in funding led by WestBridge Capital, known for backing leading consumer brands like Third Wave Coffee and Indigo Airlines (Read more below) - https://economictimes.indiatimes.com/tech/funding/lab-grown-diamond-startup-firefly-diamonds-raises-3-million-from-westbridge-capital/articleshow/119466793.cms ) We’re a small, fast-moving team building something iconic—and this role is a rare opportunity to shape that journey from the ground up. Backed by over 60 years of jewellery design and craftsmanship, we’re creating bold, modern designs that are redefining the future of fine jewellery Job Overview: We are seeking an experienced Senior Accountant to oversee general ledger management. The ideal candidate will ensure accuracy in accounting processes and contribute to strategic financial decisions. Key Responsibilities General Ledger Management: Maintain and reconcile GL accounts. Co-Ordinate with Inventory Department: Record all relevant Inventory transactions in Accounts Audit & Compliance: Assist in internal/external audits and ensure tax/regulatory compliance. Report submission: Prepare & submit the required reports by Management. Required Qualifications & Skills Education: Bachelor’s degree in Accounting/Finance. Experience: 3+ years in accounting. Technical Skills: Proficiency in advanced Excel, and Tally knowledge. Soft Skills: Strong analytical, communication, and leadership abilities. Show more Show less
Job Title: HR Recruiter (End to End Recruitment) Location: Lower Parel, Mumbai CTC range: 4–5 LPA Department: Human Resources About Firefly Diamonds At Firefly Diamonds we’re building India’s most exciting lab-grown diamond brand. In just 6 months, we’ve scaled from 0 to 6 retail stores across Mumbai, Pune, Bengaluru, and Hyderabad, with a rapidly growing omni-channel presence. We’ve raised $3M in funding led by WestBridge Capital, known for backing leading consumer brands like Third Wave Coffee and Indigo Airlines (Read more below) - https://economictimes.indiatimes.com/tech/funding/lab-grown-diamond-startup-firefly-diamonds-raises-3-million-from-westbridge-capital/articleshow/119466793.cms ) We’re a small, fast-moving team building something iconic—and this role is a rare opportunity to shape that journey from the ground up. Backed by over 60 years of jewellery design and craftsmanship, we’re creating bold, modern designs that are redefining the future of fine jewellery. Job Summary: We are looking for a detail-oriented and results-driven HR Recruiter to join our dynamic Human Resources team. The HR Recruiter will be responsible for managing the entire recruitment process, including sourcing candidates, conducting interviews, and ensuring a seamless onboarding experience for new hires. This role also involves handling all documentation related to recruitment and onboarding. Responsibilities Collaborate with hiring managers to define job requirements and candidate profiles Source candidates through job portals, social media, employee referrals, and professional networks Screen resumes, conduct initial telephonic/video interviews, and schedule interviews with hiring teams Manage the full-cycle recruitment process from sourcing to offer rollout and onboarding coordination Maintain and update candidate records in the applicant tracking system (ATS) Develop and maintain talent pipelines for critical and recurring roles Participate in employer branding initiatives, job fairs, and recruitment drives Ensure compliance with hiring policies, procedures, and documentation Prepare and analyze recruitment reports and dashboards Qualifications / Requirements: Bachelor’s degree in Human Resources, Business Administration, or related field 2–6 years of experience in recruitment or talent acquisition (in-house or agency) Familiarity with sourcing techniques and recruiting tools (LinkedIn, Naukri, Indeed, etc.) Strong communication and interpersonal skills Ability to handle multiple positions and work in a fast-paced environment Proficiency in MS Office and experience with ATS is a plus
Job Title: Supply Chain Associate Location: Lower Parel Department: Inventory Reporting To: VP - Supply Chain About Firefly Diamonds At Firefly Diamonds we’re building India’s most exciting lab-grown diamond brand. In just 6 months, we’ve scaled from 0 to 6 retail stores across Mumbai, Pune, Bengaluru, and Hyderabad, with a rapidly growing omni-channel presence. We’ve raised $3M in funding led by WestBridge Capital, known for backing leading consumer brands like Third Wave Coffee and Indigo Airlines (Read more below) -https://economictimes.indiatimes.com/tech/funding/lab-grown-diamond-startup-firefly-diamonds-raises-3-million-from-westbridge-capital/articleshow/119466793.cms) We’re a small, fast-moving team building something iconic—and this role is a rare opportunity to shape that journey from the ground up. Backed by over 60 years of jewellery design and craftsmanship, we’re creating bold, modern designs that are redefining the future of fine jewellery. Job Overview: We are seeking a meticulous and organized Inventory & Supply Chain Executive to join our growing team in the jewellery industry. The ideal candidate will be responsible for managing end-to-end inventory processes, ensuring smooth supply chain operations, and handling high-value jewellery items with utmost accuracy and care. Key Responsibilities: ● Manage daily stock entries, inventory records, and product movement. ● Coordinate with production, vendors, and logistics to ensure timely dispatch and delivery. ● Monitor and maintain optimal stock levels across locations. ● Handle jewellery items with care and ensure accurate tagging, packaging, and storage. ● Conduct regular stock audits and reconcile physical stock with system data. ● Generate inventory and dispatch reports as required. ● Ensure compliance with safety and security procedures while handling valuable items. Requirements: ● Prior experience in inventory or supply chain management (jewellery industry preferred). ● Strong knowledge of Excel and inventory software (e.g., ERP or POS systems). ● Attention to detail and good organizational skills. ● Ability to work with tight deadlines and multi-task efficiently. ● Trustworthy and responsible while handling high-value products.