Posted:1 day ago|
Platform:
On-site
Key Responsibilities
● Manage customer queries and issues via email, chat, and social media with accuracy and professionalism.
● Diagnose and resolve technical issues related to ISP, Telecom services, or similar industries, providing clear troubleshooting steps
. ● Document all customer interactions and solutions comprehensively.
● Collaborate with internal teams to handle escalations or complex technical challenges.
● Drive customer satisfaction while meeting SLAs for response and resolution time.
● Offer multilingual support, if applicable, to enhance customer experience.
Job Type: Contractual / Temporary
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
Speshally NHS Pvt LTd
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