Onboarding and Implementation Specialist (US)

Role Overview:

We are seeking a Product Onboarding and Implementation Specialist to drive onboarding for Enterprise customers, ensuring smooth transitions and high satisfaction. In this role, you will analyze customer needs, provide product expertise, and deliver tailored solutions. This position combines technical acumen, strategic thinking, and leadership skills, working closely with sales and product teams.

Key Responsibilities:

? Developing solutions and organizing, planning, creating & delivering compelling proof of concept demonstrations ? Ensuring solutions stated in the Statement of Work are best practice and in line with client requirements ? Managing the sales bid process by responding to RFI's & RFP's ? Working closely with Sales to ensure successful closure of the sales process. ? Liaising with Product Managers to provide feedback from clients about product requirements ? Keeping abreast of market trends and product & competitor landscapes ? Be a people manager to ensure Onboarding and Implementation team members get the right support in terms of technical knowledge, and career groomingRequirements

What will qualify you for this role