Omni Sports Advisor

Job description
To deliver exceptional customer experience and drive omnichannel business growth through sport, layout excellence, and sustainability.

Key Responsibilities:
1. WOW Customer Experience
Engage customers with a smile and understand their needsPromote sports and build communitiesRecommend the right products and services across store, app, and websiteEnsure smooth checkout and customer satisfactionOffer circular services like buyback, repairs, and personalization2. WOW Layout
Create safe, clean, and engaging layoutsHighlight omnichannel offers and full product rangesEnsure product availability and accurate inventoryPromote complementary products and circular optionsDrive layout performance and business growthPerformance Indicators:
Customer Satisfaction %Circular TurnoverGMV (Omni Turnover)Stock Availability, SCF %, New Customer GrowthSkills Developed:
Customer Interaction, Product Knowledge, MerchandisingStock & Layout Management, CircularityDigital Mindset, Commercial Dynamism, Team Collaboration

Schedule:

• Day shift
• Weekend Working

Supplemental Pay:

• Performance bonus

Work Location: In person

Expected hours: 10 hours/day ( 5 days working, 2 Weekly off )

Job Type: Full-time

Pay: ₹26,000.00 - ₹28,000.00 per month

Benefits:

• Health insurance
• Paid time off
• Provident Fund

Language:

• English (Required)

Location:

• Pimpri-Chinchwad, Maharashtra (Preferred)

Work Location: In person