Omni Sport Advisor for Hiking & Trekking

Job Description: As an Omni Sports Advisor at [Company Name], your primary role is to ensure a WOW Customer Experience and guarantee WOW displayed layout. You will engage with customers, promote sports, and provide exceptional customer service to enhance their sports practice experience. Additionally, you will be responsible for maintaining a visually appealing and safe layout for customers to explore our products. **Role Overview:** In your role as an Omni Sports Advisor, you will be responsible for: - Ensuring a WOW Customer Experience by greeting, engaging, and understanding customer needs. - Promoting sports and inspiring customers to join sports communities. - Proposing the right products and services based on customer needs. - Providing a smooth checkout experience and suggesting complementary products. - Ensuring product availability and updating signages for customer convenience. - Being accountable for the delivery of exceptional customer service. **Key Responsibilities:** 1st Responsibility: - Greet, smile, and engage with customers to understand their needs. - Promote sports and engage customers through sports communities. - Propose the right products & services based on customer needs. - Ensure a smooth checkout experience and suggest complementary products. - Maintain reliable inventory to support omnichannel availability. 2nd Responsibility: - Ensure the layout is safe, welcoming, and engaging for customers. - Highlight the best omnichannel offer to customers, both offline and online. - Provide product training and suggest the best solutions based on customer needs. - Ensure all necessary services for sports are available to customers. - Highlight the Circular offer and relevant services. **Qualifications Required:** - Passionate about providing exceptional customer experiences. - A passionate sports lover. - Willing to adapt and learn Omnichannel expertise to optimize business performance. If you are someone who loves working with people, enjoys making collective decisions, and is keen on providing exceptional customer experiences, this role as an Omni Sports Advisor at [Company Name] might be the perfect fit for you.,