Officer - DSMG - Recovery Secured - Recovery - Jamshedpur - Gayatri Enclave - J Grade

As a Portfolio Manager in our company, your role will involve keeping track of the portfolio for specific buckets in the assigned area. You will be responsible for controlling the delinquency of the area, both bucket-wise and DPD wise, while focusing on non-starters. Your key responsibilities will include: - Ensuring that customer files are updated with the times and dates of contact made, and maintaining records of information provided to customers regarding their debts. - Collaborating with the agency's tracing team to trace defaulters and assets, and recommending appropriate actions to address the situation. - Identifying defaulting accounts, investigating the reasons for default, and striving to maintain a positive relationship with customers. - Engaging the sales and senior management teams as needed to expedite the collection process, and supporting the collection manager in repossessing assets with legal and police assistance when necessary. - Ensuring compliance with all Audit and regulatory bodies, as well as adhering to the company's policies and procedures. Additionally, the qualification required for this role is a Graduate degree.,