Office Administrator

Job Summary

The Admin Incharge at Etch.ink plays a key role in managing daily operations, leading the center team, handling communications with parents, and driving admissions growth. The primary responsibility is to ensure smooth functioning of the institute and achieve monthly admission and fee collection targets, while maintaining an energetic and welcoming environment for students and parents.

Key Responsibilities

• Admissions & Enrollments
• Generate new admissions through walk-ins, inquiries, and follow-ups.
• Handle admission inquiries via phone, social media, and direct visits.
• Maintain admission records and update student details regularly.
• Parent Communication & Follow-up
• Call parents for inquiries, confirmations, and feedback.
• Maintain regular contact with parents regarding fees, attendance, and student progress.
• Fee Collection & Records
• Ensure timely fee collection from students/parents.
• Maintain accurate records of payments and issue receipts.
• Social Media & Marketing
• Manage Etch.ink’s social media pages (Instagram, Facebook, WhatsApp, etc.).
• Post regular updates, photos, and achievements to promote classes and events.
• Support in planning small marketing campaigns and promotions to attract new students.
• Team Coordination & Operations
• Supervise teachers and support staff at the center.
• Maintain attendance records of both students and staff.
• Ensure smooth conduct of daily classes and workshops.
• Coordinate with the Head Office for updates, reports, and requirements.
• Reporting
• Prepare weekly and monthly reports on admissions, collections, and center performance.
• Share progress updates and improvement suggestions with management.

Required Skills & Qualifications

• Excellent communication and follow-up skills (English preferred).
• Strong organizational and multitasking ability.
• Confident in social media handling and customer interaction.
• Basic computer knowledge (Excel, Google Sheets, WhatsApp Business).

Key Performance Areas (KPIs)

• Monthly admission targets achieved.
• Timely fee collection and reporting accuracy.
• Effective social media engagement and lead generation.
• Parent satisfaction and team coordination.

Salary: Based on experience and performance incentives for admissions achieved.

Job Types: Full-time, Part-time

Pay: ₹7,000.00 - ₹20,000.00 per month

Expected hours: 8 per week

Work Location: In person