Nursing Superintendent

Role & responsibilities

Responsible for the smooth functioning of Nursing Services.

Focuses on patients and attendants physical, psychological and emotional comfort.

Workload management:

- Planning and prioritizing of tasks.

- Plans and evaluates patient workload distribution and management within each designated area. Allocates department resources in line with requirement; day to day demands anticipated and adequate resources assigned.

- Responsible for process implementation and monitoring of staff and workload Information systems.

Time management:

- Deadlines to be consistently met; ensures team adheres to relevant, timely reporting.

- Take systematic, time effective approach to complete allocated work, avoids time wastage.

Nursing Operations:

- Responsible for delivery and evaluation of patient care.

- Responsible for completion and accuracy of Nursing documentation; checking of all documentation.

- Undertakes daily rounds of all patients, addresses and resolves issues at the earliest.

- Participates in Needs analysis for clinical requirements (material and personnel)

- Monitors clinical and resource management issues.

- Responsible for the following:

• Oversee patient care plans and programs.
• Prevents overuse and wastage of resources.
• Shift duty allocation and completion.
• Stock Management daily, monthly inventory management.
• Cleanliness and maintenance of Nursing work environment.
• Nursing Hostel comfort and safety of the team; conducts regular visits.

- Provide timely reports to management on any issue related to patient care and employee welfare.

- Ensures data transparency of all audit findings; ensures accuracy of all data and reporting.

- Participates in technical and non-technical meetings, training and shares information with peers and subordinates for their benefit.

- Conduct regular meetings with Nursing team at different levels to ensure Nursing clinical and service delivery standards are maintained. Nursing team is updated with all relevant information and developments.

- Manages the performance of the team ensures standards of performance are monitored

Responsible for the smooth functioning of Nursing Services.

Focuses on patients and attendants physical, psychological and emotional comfort.

Workload management:

- Planning and prioritizing of tasks.

- Plans and evaluates patient workload distribution and management within each designated area. Allocates department resources in line with requirement; day to day demands anticipated and adequate resources assigned.

- Responsible for process implementation and monitoring of staff and workload Information systems.

Time management:

- Deadlines to be consistently met; ensures team adheres to relevant, timely reporting.

- Take systematic, time effective approach to complete allocated work, avoids time wastage.

Nursing Operations:

- Responsible for delivery and evaluation of patient care.

- Responsible for completion and accuracy of Nursing documentation; checking of all documentation.

- Undertakes daily rounds of all patients, addresses and resolves issues at the earliest.

- Participates in Needs analysis for clinical requirements (material and personnel)

- Monitors clinical and resource management issues.

- Responsible for the following:

• Oversee patient care plans and programs.
• Prevents overuse and wastage of resources.
• Shift duty allocation and completion.
• Stock Management daily, monthly inventory management.
• Cleanliness and maintenance of Nursing work environment.
• Nursing Hostel comfort and safety of the team; conducts regular visits.

- Provide timely reports to management on any issue related to patient care and employee welfare.

- Ensures data transparency of all audit findings; ensures accuracy of all data and reporting.

- Participates in technical and non-technical meetings, training and shares information with peers and subordinates for their benefit.

- Conduct regular meetings with Nursing team at different levels to ensure Nursing clinical and service delivery standards are maintained. Nursing team is updated with all relevant information and developments.

- Manages the performance of the team – ensures standards of performance are monitored and adhered; ensures performance appraisals of all staff are completed on time and objectively.

- Ensures updating of professional knowledge keeping pace with new trends and developments in nursing.

- Capex & Op-ex budgeting – projecting operational costs, equipment and manpower requirements.

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- Ensures Patient safety protocols are strictly adhered.

- Ensures appropriate nursing standards are maintained.

- Responsible for service excellence towards patient care, contributing to achieving the service vision.

- Has regular interactions with Clinicians & Head Medical Services to discuss better patient care.

- Participates in Quality improvement projects; conducts and participates in internal and inter Unit audits.

- Demonstrate skills and knowledge to be a resource and support for clinical management issues.

- Aware of NABH & Nursing Excellence standards and ensures implementation.

- Contributes to the improvement of standards; participates in policy and protocol reviews.

- Understands and commits to achieving nursing and hospital goals.

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- Provides strong leadership and direction; inspires team to perform exceptionally.

- Hires the right fit – functional skills and service attitude are aligned.

- Induction of new hires, ensuring effective department induction and complete understanding of processes.

- Ensures Nurse personal grooming as per standard.

- Plans and implements nurse training & education.

- Evaluates performance and advances the professional development of team.

- Manages performance: assists in building and growing Nursing talent through training, learning and on job assignments.

- Responsible for competency mapping & assessment.

- Builds competent 2nd line.

- Ensure team discipline and adherence to policy and guidelines.

- Development of Nurse trainees and ensuring their training is conducted as per standard.

- Manages the team professionally and with care, ensuring retention and commitment; provides counselling and guidance ensuring well-being.

- Champions programs that appreciate, recognize and reward outstanding service.

- Involved actively in Welfare activities, working with HR & other departments to build a caring work environment for all nurses.

• Chairperson - Nursing Management Committee for Nursing related issues. Members include Nurse In-charge, HR, FD & MS.

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- Knowledge and skills to undertake new nursing projects, expansion and systems implementations.

Preferred candidate profile

- Strong functional knowledge; regularly updated on current evidence based best global practices.

- Periodically updated on hands-on skills.

- Regular reading of nursing journals relevant to OBG, Neonatal Care, Critical Care, Quality Assurance.

- Understanding of Clinical Quality and application.

- NABH & Nursing Excellence standards.

- Budgeting: manpower, consumables, equipment.

- Competency Assessment for Nursing [functional skills | Service Delight | Nursing Quality] for hiring, managing performance, development and growth.

- Administrative Skills.

Leadership Skills - Effective Communication

- Problem Solving - Decision Making

- Stake Holder Management - Interpersonal skills

- Resilience - Emotional Maturity