NRI-Client Executive

As the dedicated specialist for our Non-Resident Indian (NRI) clientele, your role is crucial in managing the unique needs of international clients. You will be tasked with building trust across continents and time zones through exceptional communication and relationship-building skills to guide them through the remote buying process. Your key responsibilities will include acting as the primary, dedicated point of contact for all leads generated from international markets. You must effectively manage communications across different time zones using video calls, email, and messaging apps. Additionally, conducting professional virtual site tours and project presentations will be essential in engaging NRI buyers. Understanding and addressing the specific concerns of NRI buyers, such as trust, remote verification, legalities, and rental management potential, will be a key aspect of your role. You will assist clients through the entire NRI transaction process, including navigating KYC norms, Power of Attorney (PoA) execution, and fund remittance procedures (NRE/NRO accounts). Maintaining a rigorous follow-up schedule to keep clients engaged and informed is crucial for successful client management. Furthermore, you will be responsible for coordinating with clients" local relatives or representatives in India for site visits or other necessary formalities. Building a comprehensive database of NRI-specific information and frequently asked questions will help streamline the overall process for both clients and the organization. This position is full-time, permanent, and suitable for freshers. In addition to a competitive salary, one of the benefits includes cell phone reimbursement. The work schedule comprises day shifts, fixed shifts, morning shifts, and weekend availability. The work location is in person, providing you with the opportunity to interact directly with clients and enhance the customer experience.,