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8.0 - 12.0 years
0 Lacs
karnataka
On-site
As an experienced Loan Servicing Supervisor, you will play a crucial role in ensuring the smooth operations of loan servicing processes. Your primary responsibilities will include: - Monitoring the team daily to ensure all SLAs are met, escalating exceptions promptly for resolution. - Supervising processes such as Deal Closing, Drawdowns, Rollovers, and Nostro & Past Due Reconciliation. - Ensuring adherence to QUALITY & QUANTITY SLAs and maintaining a robust workflow allocation model. - Serving as the subject matter expert (SME) for handling complex process-related queries and routing them to onshore teams if needed. - Implementing a robust Knowledge Management model, including SOP maintenan...
Posted 1 week ago
10.0 - 14.0 years
0 Lacs
karnataka
On-site
As a Credit Support Manager - Associate in our Loans group, you will play a crucial role in our banking operations. Your responsibilities will include monitoring SLAs, supervising processes such as Deal Closing and Drawdowns, and ensuring compliance with quality and quantity SLAs. You will serve as the subject matter expert, handle complex queries, and maintain a robust workflow model. It will be your responsibility to drive 100% compliance with process policies and guidelines, motivate team members, and identify high-potential employees. Additionally, you will collaborate with colleagues, identify training needs, and ensure team depth with trained backups for critical work queues. To qualif...
Posted 2 weeks ago
10.0 - 14.0 years
0 Lacs
karnataka
On-site
As a Credit Support Manager - Associate at our organization, you will play a pivotal role within our Loans group, engaging with various aspects of banking operations to ensure seamless functioning of our banking office. Join our team to make a significant impact and gain valuable exposure in the financial industry. You will be responsible for monitoring the team daily to ensure all Service Level Agreements (SLAs) are met, escalating exceptions for timely resolution, and overseeing processes such as Deal Closing, Drawdowns, Rollovers, and more. Your role will involve ensuring adherence to QUALITY & QUANTITY SLAs with a robust workflow model, serving as the Subject Matter Expert (SME) for hand...
Posted 2 weeks ago
10.0 - 14.0 years
0 Lacs
karnataka
On-site
The Credit Support Manager - Associate role is a pivotal position within our Loans group, offering you the opportunity to engage with various facets of banking operations. As a Credit Support Manager - Associate, you will play a crucial role in executing specific tasks and requirements to ensure the seamless functioning of our banking office. Join our team to make a significant impact and gain valuable exposure in the financial industry. Your responsibilities will include monitoring the team daily to ensure all SLAs are met, supervising processes such as Deal Closing, Drawdowns, and Rollovers, and ensuring adherence to QUALITY & QUANTITY SLAs with a robust workflow model. You will serve as t...
Posted 3 weeks ago
10.0 - 14.0 years
0 Lacs
karnataka
On-site
The Loan Servicing Manager - Associate is a crucial role within the Loans group, where you will be responsible for executing specific tasks and meeting requirements. This position plays a vital role in the team and offers exposure to various aspects of operating a banking office. You will closely supervise the team on a daily basis to ensure all Service Level Agreements (SLAs) are met and promptly escalate any exceptions for resolution. It is essential to adhere to the established QUALITY & QUANTITY SLAs and maintain a robust workflow allocation model. As subject matter expert (SME), you will handle complex process-related queries from team members and escalate them to onshore teams for reso...
Posted 1 month ago
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