Access Customer Service Representative IDD Specialist Bluebonnet Trails Community Services

0.0 - 4.0 years

0 Lacs

west bengal

On-site

Role Overview: As an Access Customer Service Representative (CSR), you will play a crucial role in providing exceptional customer service and administrative support for the Access program, which is integral to the intake and enrollment processes for BTCS programs. Your proactive and empathetic nature will be essential in handling various tasks, including non-clinical screenings, financial assessments, insurance verification, addressing inquiries, collaborating with team members, data entry, and appointment scheduling. You will also focus on tasks related to the Determination of Intellectual Disability (DID) within the IDD Intake process. Proficiency in DID scheduling, contractor communicatio...

Posted 1 month ago

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(1380) Access Customer Service Representative IDD Specialist Bluebonnet Trails Community Services

0.0 - 4.0 years

0 Lacs

west bengal

On-site

The Access Customer Service Representative (CSR) plays a pivotal role in providing outstanding customer service and administrative support for the Access program, an essential component of the intake and enrollment procedures for BTCS programs. As a proactive and empathetic individual, you will be responsible for a diverse range of tasks, including conducting non-clinical screenings, performing financial assessments, verifying insurance details, addressing inquiries, collaborating with team members, data entry, and appointment scheduling. Special emphasis will be placed on tasks associated with the Determination of Intellectual Disability (DID) within the IDD Intake process. It is imperative...

Posted 3 months ago

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Customer Service Representative Bluebonnet Trails Community Services

0.0 - 4.0 years

0 Lacs

west bengal

On-site

The Access Customer Service Representative (CSR) position is crucial in providing outstanding customer service and administrative support for the Access program at BTCS. As a CSR, you will be responsible for various tasks such as conducting non-clinical screenings, performing financial assessments, verifying insurance information, answering calls, directing inquiries, collaborating with team members, data entry, and scheduling appointments. A significant emphasis will be placed on tasks related to the Determination of Intellectual Disability (DID) in the IDD Intake process. You will need to develop expertise in DID scheduling, communication with contractors, report handling, and billing-rela...

Posted 3 months ago

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