Posted:1 week ago|
Platform:
On-site
Full Time
Join our team as a Non-Voice Support Trainee where the ideal candidate will manage email communications in ensuring our customers receive prompt and high-quality assistance. Your responsibilities include resolving customer queries efficiently, explaining company policies and benefits, and maintaining overall customer satisfaction. Here's what the role entails:
Responsibilities:
Respond to customer inquiries via email promptly and professionally.
Investigate and resolve customer issues by reviewing policy details, claims records, and other relevant documentation.
Maintain detailed records of customer interactions, including inquiries, responses, and resolutions.
Mandatory Requirements:
Good English Communication Skills
Graduates
Perks/Benefits:
Enjoy a supportive and enriching work environment.
Free Transport
Free Accommodation for up to 6 months for candidates who reside out of Raipur & Naya Raipur
Comprehensive health insurance, PF, and ESI coverage provided.
Salary:
13000/- (monthly CTC)
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