Non voice Support

Join our team as a Non-Voice Support Trainee where you will be responsible for managing email communications to ensure that our customers receive timely and high-quality assistance. Your main duties will involve efficiently resolving customer queries, explaining company policies and benefits, and overall maintaining customer satisfaction. Responsibilities: - Respond to customer inquiries via email promptly and professionally. - Investigate and resolve customer issues by reviewing policy details, claims records, and other relevant documentation. - Maintain detailed records of customer interactions, including inquiries, responses, and resolutions. Mandatory Requirements: - Good English Communication Skills - Graduates Perks/Benefits: - Enjoy a supportive and enriching work environment. - Free Transport - Free Accommodation for up to 6 months for candidates who reside out of Raipur & Naya Raipur - Comprehensive health insurance, PF, and ESI coverage provided. Salary: - 13000/- (monthly CTC),