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Non Voice Process Executive

Non Voice Process Executive

Axis Services

0 - 2 years

1 - 2 Lacs

hyderabad

Posted:1 day ago| Platform:

Apply

Skills Required

communication skills email support non voice chat process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role : International non voice process

Non-Voice Process Executive

Work Mode : Work from Office

Location: Uppal.

Two way cab facility

Roles and Responsibilities:

Handle customer or client interactions through email, live chat, and/or ticketing systems.
Manage data entry tasks and ensure accuracy in updating internal databases or CRM tools.
Resolve queries and issues as per company protocols, ensuring customer satisfaction.
Follow up on pending requests, and escalate issues when required.
Maintain confidentiality and adhere to data protection policies.
Prepare daily/weekly reports on tasks completed and issues resolved.
Meet performance benchmarks for quality, productivity, and turnaround time.

Industry Type:

Education

Interview Process:

*

* Assessment

* Operations Round

Interested Candidates reach out to the whatsapp number: 9100163918( Jyothi HR)

E-mail ID : Jyothiermayee@axisservice.co.in

Regards

Jyothi HR

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