Posted:15 hours ago|
Platform:
On-site
Full Time
Job Summary:*
We're looking for a highly skilled Voice Process Executive to join our team. As a Voice Process Executive, you'll be responsible for handling inbound and outbound customer calls, providing exceptional customer service, and addressing customer queries in a timely and efficient manner.
*Key Responsibilities:*
- *Customer Service:*
- Handle inbound and outbound customer calls professionally
- Resolve customer queries and issues efficiently
- Provide accurate information about products and services
- *Communication:*
- Excellent verbal communication skills
- Active listening and problem-solving abilities
- Ability to articulate ideas clearly and effectively
- *Data Management:*
- Document customer interactions and transactions
- Maintain detailed records of customer interactions
- *Issue Resolution:*
- Escalate unresolved issues to the appropriate departments
- Collaborate with team members to improve customer service practices
For more information contact our HR Aastha + 91 8868992716
Job Types: Full-time, Permanent, Fresher
Pay: ₹18,955.00 - ₹31,676.00 per month
Work Location: In person
Speak with the employer
+91 8868992716
Capillary Technologies India Pvt Ltd
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