Job Summary:* We're looking for a highly skilled Voice Process Executive to join our team. As a Voice Process Executive, you'll be responsible for handling inbound and outbound customer calls, providing exceptional customer service, and addressing customer queries in a timely and efficient manner. *Key Responsibilities:* - *Customer Service:* - Handle inbound and outbound customer calls professionally - Resolve customer queries and issues efficiently - Provide accurate information about products and services - *Communication:* - Excellent verbal communication skills - Active listening and problem-solving abilities - Ability to articulate ideas clearly and effectively - *Data Management:* - Document customer interactions and transactions - Maintain detailed records of customer interactions - *Issue Resolution:* - Escalate unresolved issues to the appropriate departments - Collaborate with team members to improve customer service practices For more information contact our HR Kabeer +91 9557696728 Job Types: Full-time, Permanent, Fresher Pay: From ₹18,464.00 per month Work Location: In person

Key Responsibilities:* 1. *Customer Support:* - Respond to customer inquiries via live chat, providing accurate and helpful information. - Resolve customer complaints and issues in a timely and professional manner. - Escalate complex issues to senior support agents or technical teams. 2. *Communication:* - Engage with customers in a friendly, empathetic, and professional manner. - Provide product information, troubleshooting tips, and solutions. 3. *Issue Resolution:* - Troubleshoot and resolve technical issues. - Follow up with customers to ensure issues are resolved. 4. *Documentation:* - Document customer interactions and feedback. - Update CRM or support software with customer information and issue resolution details. 5. *Performance Metrics:* - Meet chat response time, resolution rate, and customer satisfaction targets. For more information contact our HR Kabeer +91 9557696728 Job Types: Full-time, Permanent, Fresher Pay: ₹18,035.43 - ₹33,899.12 per month Work Location: In person Speak with the employer +91 9557696728

We are seeking a highly organized and detail-oriented System Builder, Documentor, and Process Maker to create and maintain efficient workflows, training programs, and process documentation. This role is critical for developing operational systems that allow our teams and clients to operate seamlessly, ensuring consistent and scalable execution. The ideal candidate will have experience in process creation, training program development, and the ability to identify and optimize operational inefficiencies. Job Types: Full-time, Permanent, Fresher Pay: ₹18,044.33 - ₹34,687.63 per month Work Location: In person