Posted:2 days ago|
Platform:
On-site
Full Time
Job Summary:* We're looking for a highly skilled Voice Process Executive to join our team. As a Voice Process Executive, you'll be responsible for handling inbound and outbound customer calls, providing exceptional customer service, and addressing customer queries in a timely and efficient manner. *Key Responsibilities:* - *Customer Service:* - Handle inbound and outbound customer calls professionally - Resolve customer queries and issues efficiently - Provide accurate information about products and services - *Communication:* - Excellent verbal communication skills - Active listening and problem-solving abilities - Ability to articulate ideas clearly and effectively - *Data Management:* - Document customer interactions and transactions - Maintain detailed records of customer interactions - *Issue Resolution:* - Escalate unresolved issues to the appropriate departments - Collaborate with team members to improve customer service practices For more information contact our HR Kabeer +91 9557696728
Job Types: Full-time, Permanent, Fresher
Pay: From ₹18,464.00 per month
Work Location: In person
CACHATTO India Pvt Ltd
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