Non Voice Chat & Blended Process - Professional

0 - 5 years

1 - 3 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description


Roles and Responsibility
  • Handle non-voice chat and blended process with ease and efficiency.
  • Provide exceptional customer service through various channels.
  • Collaborate with team members to achieve common goals.
  • Develop and implement process improvements to increase productivity.
  • Maintain accurate records of customer interactions and transactions.
  • Ensure compliance with company policies and procedures.

Job Requirements
  • Minimum 1 year of experience in a related field, preferably in BPO or BPM industry.
  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and adapt to changes.
  • Strong problem-solving and analytical skills.
  • Proficient in using computer applications and software.
  • Ability to learn new processes and technologies quickly.

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