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10.0 - 20.0 years
10 - 18 Lacs
pune
Work from Office
Job Title : Circle Security and Nodal Officer Location : Pune Language: Marathi Mandatory Position Overview : The Circle Security and Nodal Officer is responsible for managing Nodal functions, physical security, and employee safety within Bharti Airtel and its subsidiaries in the assigned circle. This role ensures compliance with regulatory frameworks, maintains robust relationships with government and law enforcement agencies, and implements comprehensive security and safety strategies to safeguard company assets and personnel. Key Responsibilities: 1. Nodal Functions Nodal Operations : Lead and manage all nodal operations in the circle, ensuring adherence to regulatory and government frame...
Posted 2 weeks ago
4.0 - 9.0 years
6 - 12 Lacs
Hyderabad
Work from Office
Preferred Background: Retired/Ex-Police Officer (Inspector rank or above preferred) Experience in dealing with local authorities, law enforcement, and public administration Strong understanding of security procedures, compliance, and dispute resolution Key Responsibilities: Act as the single point of contact (SPOC) for local law enforcement agencies , administrative offices, and compliance-related authorities Support in managing and resolving legal escalations, disputes, and police cases involving company assets, employees, or partners Assist in internal investigations and provide guidance on compliance with local laws Ensure timely response to any security or legal incidents Monitor and tra...
Posted 1 month ago
2.0 - 7.0 years
2 - 4 Lacs
Chennai
Work from Office
This opportunity is with Leading Finance Company in Chennai Location Roles & Responsibilities:- Grievance Redressal Management Complaint Handling: Team will be primarily responsible for overseeing the effective resolution of customer complaints raised through regulatory channel. This includes addressing issues related to services, transactions, fraud, or any other areas of customer dissatisfaction. Timely Resolution: Ensuring that complaints are addressed and resolved within the timelines prescribed. Escalation Point: Acting as the final point of contact for complaints that cannot be resolved at lower levels. Customer Communication Transparency in Communication: Keeping customers informed ab...
Posted 3 months ago
4.0 - 9.0 years
5 - 12 Lacs
Mumbai, Thane
Work from Office
Job Purpose: Primary responsibility includes managing complaints escalated to Senior Management, social media, National Consumer Helpline, and Nodal Officers across all ABFL lending verticals. Ensure timely acknowledgment, regulatory compliance, and SLA adherence. Maintain a fair, customer-centric approach while protecting organizational interests. Ensure effective CRM usage, regular MIS reporting to stakeholders, and root cause analysis (RCA) of complaints with process improvement suggestions. Implement and monitor the Grievance Redressal Framework within the team for continued effectiveness. Key Responsibility: Respond to customer complaints Strictly adhere to the Grievance Framework desig...
Posted 3 months ago
3.0 - 4.0 years
1 - 5 Lacs
chennai
Work from Office
We want a Regulatory Compliance Manager, who has 3+years of relevant experience along with a exposure to loan produts. Roles and Responsibilities: Grievance Redressal Management Complaint Handling: Team will be primarily responsible for overseeing the effective resolution of customer complaints raised through regulatory channel. This includes addressing issues related to services, transactions, fraud, or any other areas of customer dissatisfaction. Timely Resolution: Ensuring that complaints are addressed and resolved within the timelines prescribed. Escalation Point: Acting as the final point of contact for complaints that cannot be resolved at lower levels. Compliance with RBI Regulations ...
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