NOC Engineer / Executive

Attend in-person meetings with clients to analyze, troubleshoot and diagnose hardware problems.
Actively update, maintain and monitor all aspects of computer networks.Install and configure computer systems and applications within the company.Respond to customer inquiries and assist in troubleshooting and resolving challenges.Complete detailed reports listing requests to technical assistance, steps taken to resolve them, and the specific dates/individuals involved.Assist management in creating training materials pertaining to computer troubleshooting and usage.Act as the initial point of contact for all computer and system related concerns from clients or other employees.Organize and file documentation pertaining to warranties and instructional guides for computer hardware.Monitor systems. Using diversified tools to monitor performance and capability of computer systems.Troubleshoot problems. Working to triage or troubleshoot the issues within their defined areas.Track issues. Tracking and documenting all defects and resolutions in detail through a designated ticketing system.Report incidents. Escalating complicated issues to management, other IT resources, third parties and/or vendors, as appropriate.Attend all NOC Meetings.

Any computer graduate or Engineers can apply, freshers are also welcome to apply.

Job Types: Full-time, Permanent, Fresher

Pay: From ₹15,000.00 per month

Schedule:

• Rotational shift

Supplemental Pay:

• Yearly bonus

Ability to commute/relocate:

• Venkitapuram, Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Work Location: In person

Expected Start Date: 14/07/2025