Niran Motors (Royal Enfield)

12 Job openings at Niran Motors (Royal Enfield)
Sales Executive Mangalore, Karnataka 3 years INR 1.8 - 2.4 Lacs P.A. On-site Full Time

Key Responsibilities: Greet and assist customers in the showroom or on the sales floor. Understand the customer’s requirements and recommend suitable vehicles. Conduct test drives and explain vehicle features and benefits. Maintain up-to-date knowledge of current automobile offerings, pricing, and industry trends. Negotiate prices, close deals, and prepare sales contracts and documentation. Follow up with potential leads and maintain relationships with existing customers. Coordinate with the finance department to assist customers with loan and leasing options. Achieve monthly and quarterly sales targets. Maintain CRM records and generate reports on sales performance. Participate in promotional events, exhibitions, and marketing campaigns as required. Qualifications and Skills: Bachelor's degree (preferred) or relevant diploma in business, marketing, or a related field. Proven experience in automobile sales or a related sales field (1–3 years preferred). Excellent interpersonal and communication skills. Strong negotiation and persuasion abilities. Good knowledge of automotive technology and specifications. Customer-focused with a strong drive for results. Valid driver’s license. Key Competencies: Sales and negotiation skills Product knowledge Customer relationship management Time management and organizational skills Self-motivated and target-driven Salary & Benefits: Gross salary + Incentives Performance Appraisal Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Paid sick time Provident Fund Compensation Package: Commission pay Performance bonus Yearly bonus Schedule: Day shift Work Location: In person

Sales Executive Mangalore 1 years INR 1.8 - 2.4 Lacs P.A. On-site Full Time

Key Responsibilities: Greet and assist customers in the showroom or on the sales floor. Understand the customer’s requirements and recommend suitable vehicles. Conduct test drives and explain vehicle features and benefits. Maintain up-to-date knowledge of current automobile offerings, pricing, and industry trends. Negotiate prices, close deals, and prepare sales contracts and documentation. Follow up with potential leads and maintain relationships with existing customers. Coordinate with the finance department to assist customers with loan and leasing options. Achieve monthly and quarterly sales targets. Maintain CRM records and generate reports on sales performance. Participate in promotional events, exhibitions, and marketing campaigns as required. Qualifications and Skills: Bachelor's degree (preferred) or relevant diploma in business, marketing, or a related field. Proven experience in automobile sales or a related sales field (1–3 years preferred). Excellent interpersonal and communication skills. Strong negotiation and persuasion abilities. Good knowledge of automotive technology and specifications. Customer-focused with a strong drive for results. Valid driver’s license. Key Competencies: Sales and negotiation skills Product knowledge Customer relationship management Time management and organizational skills Self-motivated and target-driven Salary & Benefits: Gross salary + Incentives Performance Appraisal Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Paid sick time Provident Fund Compensation Package: Commission pay Performance bonus Yearly bonus Schedule: Day shift Work Location: In person

SERVICE ADVISORS karnataka 2 - 6 years INR Not disclosed On-site Full Time

The Service Advisor acts as the liaison between customers and the service department. Your main responsibilities include greeting customers, understanding their vehicle service/repair needs, opening job cards, recording customer complaints accurately, providing repair and maintenance estimates, coordinating with technicians for vehicle diagnosis and repair, updating customers on service progress, ensuring timely delivery of vehicles, explaining invoices and work done in simple terms to customers, and handling customer complaints or queries professionally. This is a full-time position with benefits such as cell phone reimbursement, health insurance, paid sick time, and Provident Fund. You will be working day shifts with the opportunity for performance bonuses and yearly bonuses. The work location is in person.,

Sales Executive karnataka 13 - 17 years INR Not disclosed On-site Full Time

As a Sales Associate in our showroom or on the sales floor, your primary responsibility will be to greet and assist customers effectively. You will engage with customers to understand their requirements and recommend suitable vehicles based on their needs. Conducting test drives, explaining vehicle features, and benefits will be part of your daily tasks. It is crucial to keep yourself updated with the latest automobile offerings, pricing, and industry trends to provide accurate information to customers. Negotiation skills will be key as you will be responsible for closing deals, preparing sales contracts, and documentation. Following up with potential leads and maintaining relationships with existing customers is vital to ensure customer satisfaction. You will collaborate with the finance department to assist customers with loan and leasing options. Achieving monthly and quarterly sales targets will be essential for success in this role. Your qualifications should include a Bachelor's degree (preferred) or a relevant diploma in business, marketing, or a related field. A minimum of 3 years of proven experience in automobile sales or a related sales field is preferred. Excellent interpersonal and communication skills, strong negotiation abilities, and good knowledge of automotive technology are necessary. A valid driver's license is a must-have qualification. Key competencies for this role include sales and negotiation skills, product knowledge, customer relationship management, time management, organizational skills, self-motivation, and being target-driven. In return, we offer a competitive compensation package including a gross salary with incentives, performance appraisal, cell phone reimbursement, paid sick time, provident fund, performance bonus, and yearly bonus. This is a full-time position with a day shift schedule, and the work location is in person. If you are customer-focused, results-driven, and passionate about automotive sales, we invite you to join our team and contribute to our success.,

Sales Executive (Sales & Marketing) Mangalore, Karnataka 3 years INR 1.8 - 2.4 Lacs P.A. On-site Full Time

Key Responsibilities: Greet and assist customers in the showroom or on the sales floor. Understand the customer’s requirements and recommend suitable vehicles. Conduct test drives and explain vehicle features and benefits. Maintain up-to-date knowledge of current automobile offerings, pricing, and industry trends. Negotiate prices, close deals, and prepare sales contracts and documentation. Follow up with potential leads and maintain relationships with existing customers. Coordinate with the finance department to assist customers with loan and leasing options. Achieve monthly and quarterly sales targets. Maintain CRM records and generate reports on sales performance. Participate in promotional events, exhibitions, and marketing campaigns as required. Qualifications and Skills: Bachelor's degree (preferred) or relevant diploma in business, marketing, or a related field. Proven experience in automobile sales or a related sales field (1–3 years preferred). Excellent interpersonal and communication skills. Strong negotiation and persuasion abilities. Good knowledge of automotive technology and specifications. Customer-focused with a strong drive for results. Valid driver’s license. Key Competencies: Sales and negotiation skills Product knowledge Customer relationship management Time management and organizational skills Self-motivated and target-driven Salary & Benefits: Gross salary + Incentives Performance Appraisal Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Paid sick time Provident Fund Compensation Package: Commission pay Performance bonus Yearly bonus Schedule: Day shift Work Location: In person

Customer Delight Manager (CDM) Mangalore 0 years None 1.44 - 1.8 Lacs P.A. On-site Full Time

Job Purpose: To ensure excellent customer satisfaction and enhance customer loyalty by handling post-sale interactions, addressing grievances, managing service experiences, and building lasting customer relationships. Key Responsibilities: Ensure end-to-end customer satisfaction throughout the sales lifecycle. Manage inbound and outbound calls, messages, or emails to check customer experience. Coordinate with sales teams to resolve customer complaints quickly and effectively. Conduct regular follow-ups with customers to ensure satisfaction. Handle escalation calls and ensure resolution within the defined timelines. Collect and analyze customer feedback to improve service quality. Maintain and update the customer satisfaction index (CSI) and Net Promoter Score (NPS). Organize customer meets, events, or campaigns to build long-term relationships. Monitor and track repeat complaints to identify areas of improvement. Prepare and present daily/weekly/monthly reports on customer issues and resolutions. Key Skills & Competencies: Excellent communication and interpersonal skills Strong problem-solving and conflict-resolution abilities Customer-centric mindset Empathy, patience, and emotional intelligence Qualifications: Graduate in any discipline Experience in the automotive, retail, or service industry is an advantage Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Schedule: Day shift Supplemental Pay: Commission pay Yearly bonus Work Location: In person

Office Boy - Accounts karnataka 0 - 4 years INR Not disclosed On-site Full Time

As an Office Boy working in the Accounts Department, your primary responsibility will be to provide general support to the accounting staff and assist with various administrative and clerical tasks. Your role is crucial in ensuring the smooth functioning of the office environment. Your duties will include delivering documents such as invoices, bills, and receipts within departments or to external vendors/clients. Additionally, you will be responsible for tasks like photocopying, scanning, and filing accounting documents, as well as assisting in organizing files and records for bookkeeping purposes. Maintaining physical files and folders will also be part of your daily responsibilities. In terms of banking works, you may be required to deposit cheques or collect documents from banks or clients. Moreover, you will support the accounting staff by couriering accounting documents as needed and handling stationery purchasing. The key skills essential for this role include having a basic understanding of office etiquette, being trustworthy and maintaining confidentiality, especially when dealing with financial documents. You should be able to follow instructions accurately and demonstrate punctuality and discipline in your work. This is a full-time, permanent position suitable for freshers, offering benefits such as cell phone reimbursement, paid sick time, and provident fund. The work schedule is during the day shift, with additional perks including performance bonuses and yearly bonuses. The work location is in person, ensuring a collaborative and engaging work environment.,

Allocation Executive karnataka 2 - 6 years INR Not disclosed On-site Full Time

As an Allocation Executive reporting to the Sales Manager, your primary responsibility will be to effectively manage vehicle allocation and inventory. You will be required to plan and allocate vehicles to dealerships based on demand and stock availability. It will be essential to monitor stock levels closely and coordinate with supply chain teams to ensure seamless operations. Furthermore, you will play a crucial role in ensuring the timely delivery of vehicles to customers and dealers. In addition to vehicle allocation, you will be involved in retail sales coordination. This will involve supporting dealer sales teams in achieving targets and liaising with finance and insurance teams to facilitate smooth retail operations. Addressing customer inquiries related to vehicle availability, pricing, and delivery timelines will also be part of your role. Your responsibilities will extend to order processing and documentation. You will need to process dealer orders efficiently while ensuring compliance with company policies. Maintaining accurate records of vehicle allocations and deliveries will be crucial for organizational efficiency. Market analysis and demand forecasting will also be a key aspect of your role. Analyzing market trends to forecast vehicle demand and assisting in planning stock levels based on sales patterns will be critical for effective inventory management. You will serve as a point of contact between the company and dealers/customers, resolving concerns related to vehicle allocation and logistics. Ensuring customer satisfaction through effective communication and service will be paramount. Furthermore, you will be responsible for preparing reports on stock movement, sales performance, and allocation efficiency. Presenting data insights to management for decision-making purposes will be an integral part of your role. Key skills required for this position include inventory management and logistics expertise, retail sales proficiency, data analysis and reporting capabilities, strong coordination and communication skills, knowledge of automotive sales and market trends, as well as problem-solving and decision-making abilities. This full-time position offers benefits such as paid sick time, Provident Fund, yearly bonus, and a day shift schedule. The work location is in person, providing you with a dynamic and engaging work environment to showcase your skills and contribute to the company's success.,

SERVICE ADVISORS karnataka 2 - 6 years INR Not disclosed On-site Full Time

As a Service Advisor, you will play a crucial role as the liaison between customers and the service department. Your main responsibilities will include: - Greeting customers and understanding their vehicle service/repair needs. - Opening job cards and recording customer complaints accurately. - Providing repair and maintenance estimates. - Coordinating with technicians for vehicle diagnosis and repair. - Updating customers on service progress and ensuring timely delivery of vehicles. - Explaining invoices and work done in simple terms to customers. - Handling customer complaints or queries professionally. Qualifications required for this full-time position include: - Strong communication and customer service skills. - Knowledge of vehicle mechanics and repairs. - Ability to work well under pressure and in a fast-paced environment. - Experience in a similar role will be an advantage. This position offers benefits such as cell phone reimbursement, health insurance, paid sick time, and Provident Fund. You will be working day shifts with the opportunity for performance bonuses and yearly bonuses. The work location is in person.,

SERVICE MANAGER karnataka 5 - 9 years INR Not disclosed On-site Full Time

Role Overview: As a Service Manager, your main role will be to ensure high-quality customer service and satisfaction. This includes handling customer complaints, queries, and escalations promptly, maintaining strong customer relationships, and conducting periodic customer feedback surveys to implement improvements. Key Responsibilities: - Overseeing the daily operations of the service department and workshop, including allocating job cards, monitoring technician productivity, ensuring timely completion and delivery of vehicles after service/repairs, and maintaining a clean, safe, and organized service area. - Leading, guiding, and motivating service advisors, technicians, and support staff by assigning tasks, monitoring performance against KPIs, conducting training, and ensuring adherence to company policies and SOPs. - Achieving service department revenue, profit, and customer satisfaction targets by controlling costs, managing resources effectively, preparing and reviewing budgets and reports, and monitoring spare parts usage, billing, and inventory levels. - Ensuring compliance with manufacturer standards, warranty policies, dealership guidelines, and legal and safety regulations by maintaining accurate service records, job cards, and invoices. - Monitoring and reporting service KPIs such as service revenue, customer satisfaction index, technician productivity, repeat repair ratio, and spare parts sales contribution. Reporting performance to senior management with recommendations for improvement. Qualifications Required: - Prior experience in service department management or a related field. - Strong leadership, communication, and interpersonal skills. - Excellent organizational and time management abilities. - Proficiency in financial management and budgeting. - Knowledge of automotive service operations and technical aspects. - Understanding of compliance and documentation requirements. (Note: The above job responsibilities do not include any additional details of the company mentioned in the job description),

FLOOR INCHARGE mangalore, karnataka 0 years INR 1.92 - 3.6 Lacs P.A. On-site Full Time

Key Responsibilities:1. Workshop Operations Management Oversee day-to-day activities on the workshop floor. Allocate repair orders to technicians based on skill level and workload. Ensure that vehicles are serviced/repaired as per job card instructions. Monitor job progress and ensure timely completion. Maintain cleanliness, orderliness, and safety standards in the workshop. 2. Quality Control Conduct final inspection and ensure all jobs are done as per manufacturer’s standards. Verify that all complaints are addressed before vehicle delivery. Reduce rework and maintain high-quality service output. 3. Team Supervision & Coordination Supervise technicians, helpers, and service staff on the floor. Conduct daily briefing and assign duties. Ensure technicians follow standard operating procedures (SOPs). Motivate and train the team for skill enhancement and productivity improvement. 4. Workflow & Job Card Management Ensure job cards are properly filled and updated. Track vehicle movement from check-in to delivery. Coordinate with the Service Advisor for job status updates. Ensure spare parts are available for ongoing jobs by coordinating with the Parts Department . 5. Customer Satisfaction Support Work closely with service advisors to meet promised delivery times. Address technical issues that may cause delays. Support quick resolution of customer complaints related to workshop activities. 6. Safety & Compliance Ensure all workshop staff follow safety rules and use protective equipment. Monitor adherence to environmental and OEM (Original Equipment Manufacturer) guidelines. Report any accidents or incidents on the floor immediately. 7. Reporting & Documentation Prepare daily reports on job status, pending jobs, and productivity. Record technician efficiency and output. Assist the Service Manager in performance analysis and improvement plans. Skills & Attributes: Strong technical knowledge of vehicles and diagnostic tools. Good leadership and communication skills. Ability to handle pressure and manage multiple jobs. Time management and problem-solving ability. Customer-oriented and quality-focused mindset. Job Types: Full-time, Permanent Pay: ₹16,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person

Allocation Executive karnataka 2 - 6 years INR Not disclosed On-site Full Time

As an Allocation Executive reporting to the Sales Manager, your role involves the following responsibilities: - **Vehicle Allocation & Inventory Management:** - Plan and allocate vehicles to dealerships based on demand and stock availability. - Monitor stock levels and coordinate with supply chain teams. - Ensure timely delivery of vehicles to customers and dealers. - **Retail Sales Coordination:** - Support dealer sales teams in achieving targets. - Coordinate with finance and insurance teams for smooth retail operations. - Address customer inquiries related to vehicle availability, pricing, and delivery timelines. - **Order Processing & Documentation:** - Process dealer orders and ensure compliance with company policies. - Maintain accurate records of vehicle allocations and deliveries. - **Market Analysis & Demand Forecasting:** - Analyze market trends to forecast vehicle demand. - Assist in planning stock levels based on sales patterns. - **Dealer & Customer Support:** - Act as a point of contact between the company and dealers/customers. - Resolve dealer concerns regarding vehicle allocation and logistics. - Ensure customer satisfaction through effective communication and service. - **Reporting & MIS (Management Information System):** - Prepare reports on stock movement, sales performance, and allocation efficiency. - Present data insights to management for decision-making. **Key Skills Required:** - Inventory Management & Logistics - Retail Sales & Customer Handling - Data Analysis & Reporting - Coordination & Communication - Knowledge of Automotive Sales & Market Trends - Problem-Solving & Decision Making In addition to the job responsibilities and key skills required, the job type is Full-time with benefits including paid sick time, Provident Fund, yearly bonus, and a day shift schedule. The work location is in person.,