FLOOR INCHARGE

Key Responsibilities:1. Workshop Operations Management

• Oversee day-to-day activities on the workshop floor.
• Allocate repair orders to technicians based on skill level and workload.
• Ensure that vehicles are serviced/repaired as per job card instructions.
• Monitor job progress and ensure timely completion.
• Maintain cleanliness, orderliness, and safety standards in the workshop.

2. Quality Control

• Conduct final inspection and ensure all jobs are done as per manufacturer’s standards.
• Verify that all complaints are addressed before vehicle delivery.
• Reduce rework and maintain high-quality service output.

3. Team Supervision & Coordination

• Supervise technicians, helpers, and service staff on the floor.
• Conduct daily briefing and assign duties.
• Ensure technicians follow standard operating procedures (SOPs).
• Motivate and train the team for skill enhancement and productivity improvement.

4. Workflow & Job Card Management

• Ensure job cards are properly filled and updated.
• Track vehicle movement from check-in to delivery.
• Coordinate with the Service Advisor for job status updates.
• Ensure spare parts are available for ongoing jobs by coordinating with the Parts Department.

5. Customer Satisfaction Support

• Work closely with service advisors to meet promised delivery times.
• Address technical issues that may cause delays.
• Support quick resolution of customer complaints related to workshop activities.

6. Safety & Compliance

• Ensure all workshop staff follow safety rules and use protective equipment.
• Monitor adherence to environmental and OEM (Original Equipment Manufacturer) guidelines.
• Report any accidents or incidents on the floor immediately.

7. Reporting & Documentation

• Prepare daily reports on job status, pending jobs, and productivity.
• Record technician efficiency and output.
• Assist the Service Manager in performance analysis and improvement plans.

Skills & Attributes:

• Strong technical knowledge of vehicles and diagnostic tools.
• Good leadership and communication skills.
• Ability to handle pressure and manage multiple jobs.
• Time management and problem-solving ability.
• Customer-oriented and quality-focused mindset.

Job Types: Full-time, Permanent

Pay: ₹16,000.00 - ₹30,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person