SERVICE ADVISORS

As a Service Advisor, you will play a crucial role as the liaison between customers and the service department. Your main responsibilities will include: - Greeting customers and understanding their vehicle service/repair needs. - Opening job cards and recording customer complaints accurately. - Providing repair and maintenance estimates. - Coordinating with technicians for vehicle diagnosis and repair. - Updating customers on service progress and ensuring timely delivery of vehicles. - Explaining invoices and work done in simple terms to customers. - Handling customer complaints or queries professionally. Qualifications required for this full-time position include: - Strong communication and customer service skills. - Knowledge of vehicle mechanics and repairs. - Ability to work well under pressure and in a fast-paced environment. - Experience in a similar role will be an advantage. This position offers benefits such as cell phone reimbursement, health insurance, paid sick time, and Provident Fund. You will be working day shifts with the opportunity for performance bonuses and yearly bonuses. The work location is in person.,