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Network & Svcs Operation Associate

Network & Svcs Operation Associate

Accenture in India

1 - 5 years

0 Lacs

noida uttar pradesh

Posted:6 days ago| Platform: Shine logo

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Skills Required

problem management customer support network billing operations networking knowledge problemsolving detail orientation results orientation commitment to quality

Work Mode

On-site

Job Type

Full Time

Job Description

As a Network & Services Operation Associate at Accenture, you will play a crucial role in transforming back office and network operations to enhance customer experience, reduce time to market, and increase revenue. Your primary responsibility will be to manage problems arising from information technology infrastructure errors, ensuring minimal impact on the business and implementing actions to improve or correct the situation by identifying root causes. To excel in this role, you should possess the ability to perform effectively under pressure, demonstrate strong problem-solving skills, maintain attention to detail, exhibit results-oriented behavior, and uphold a commitment to quality. Your daily tasks will involve analyzing and resolving lower-complexity issues, collaborating with peers within Accenture, and receiving moderate guidance on work tasks and detailed instructions on new assignments. While you may have limited exposure to clients and Accenture management, the decisions you make will directly influence your work and potentially impact the work of others. You will function as an individual contributor within a team environment, focusing on a specific scope of work. It is important to note that this position may require you to work in rotational shifts. If you are a proactive individual with a background in Network Billing Operations - Problem Management and possess 1-3 years of experience along with a degree in Any Graduation, we encourage you to apply for this role and be part of our global professional services team at Accenture.,

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Network & Svcs Operation Associate