Job
Description
The L3 Network Security Operations Engineer plays a vital role within the Cybersecurity team at Wipro Limited. This position involves a blend of operational excellence and driving forward-looking engineering improvements. It is tailored for individuals with a solid background in network security operational experience and a proven history of engineering delivery. Key Responsibilities: - Offer L3 Operational Support for intricate operational issues, troubleshoot, and resolve them promptly. - Design, configure, and manage advanced network security solutions, such as Firewalls, Zero Trust Network Access (ZTNA), Secure Web Gateways (SWGs), and Cloud Network Security capabilities. - Continuously enhance support methodologies, standardize operational practices, and develop detailed documentation. - Utilize infrastructure-as-code (IaC) and automation techniques, particularly Terraform, to streamline the provisioning, configuration, and management of network security tools and environments. - Conduct thorough analyses of network traffic patterns and security logs using SIEM tools like Splunk. - Support Network Security Infrastructure with a focus on patch and lifecycle management. Qualifications: - Minimum of 7 years of hands-on experience in Network Security Operations with a significant emphasis on engineering enhancements. - Proficiency with Zscaler ZIA & ZPA, Palo Alto Firewalls. - Preferred exposure to Cloudgenix (SD-WAN), Cloudflare (WAF), Forescout (NAC), and Tufin/Algosec (Firewall Orchestration). - Hands-on experience with public cloud providers (preferably AWS) and cloud infrastructure management. - Familiarity with infrastructure-as-code frameworks like Terraform Cloud. - Ability to write automation scripts and web services (Python, Bash). - Strong understanding of network protocols and information security best practices. - Experience with git source control and CI/CD systems like GitLab CI/CD. - Good grasp of enterprise architecture encompassing endpoint, network, and cloud-based systems. Soft Skills: - Excellent communication skills, capable of explaining technical concepts to non-technical stakeholders and collaborating effectively with cross-functional teams. - Strong analytical, problem-solving, documentation, and organizational skills. - Ability to self-organize, prioritize activities independently, and manage uncertainty efficiently. - Proficiency in managing stakeholder expectations during project deliveries. - Adaptability and continuous learning with a proactive attitude towards self-education and flexibility to adjust strategies based on new information or changing environments. - Attention to detail, adept at reviewing configurations and policies to identify gaps in solution designs before implementation. Performance Parameters: 1. Customer Centricity: Ensuring timely security breach solutions to end-users, internal stakeholders & external customers" experience, CSAT, educating customers on the right controls. 2. Supporting sales team to create wins: Percentage of proposals with Quality Index >7, timely support of proposals, identifying opportunities/leads to sell services within/outside the account, number of proposals led. Join Wipro, a business driven by purpose and reinvention, and realize your ambitions in a forward-thinking environment. Applications from individuals with disabilities are warmly welcomed.,