Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in bengaluru
>
Cisco
>
Network Escalation Engineer

Network Escalation Engineer

Cisco

4 - 7 years

11 - 15 Lacs

bengaluru

Posted:2 weeks ago| Platform:

Apply

Skills Required

network escalation switching network engineering operating systems networking cloud technologies sales plm cloud marketing technical support open source product management linux product development cisco customer experience

Work Mode

Work from Office

Job Type

Full Time

Job Description

Meet the Team

This is an excellent opportunity to bring your talents to the group that develop solutions in Cisco's routing and cloud technologies for the largest web scalers and service providers of the world. This dynamic team develops and supports communication networks and actively engages with all teams across Cisco to leverage solutions.

You will work with a technical community and interact with some of the most respected guides in networking as you provide critical engineering support for very large-scale customer deployments. As an engineer in this team, you will have the opportunity to not only support some of the world's largest Web scaler and Service Provider networks. You will also work with Product management, Sales and Marketing teams on pro-active customer engagements covering current technologies. You will actively engage engineering architects and technical domain guides in product development giving to product quality, debuggability and customer technical requirements.

Your Impact

You are not just a technical guide in your team but also possess the ability to drive your team towards technical expertise. You are passionate, care about customers success, and inspire others to feel the same

Actively engage, take ownership, and aim to resolution critical customer issues in Ciscos Routing portfolio
Provide guide support and be a critical point of contact for technical and operational issues that require engineering expertise to resolve
Apply analytical skills and profound technical knowledge to understand and resolve product and network problems of high complexity
Provide technical support to Cisco customer-facing teams and customers; provide status updates on the overall deployment projects
Actively engage with Ciscos customer facing teams and travel to customer sites if needed
Efficiently apply lab setups to recreate and solve complex problems in systems due to configuration, software or hardware defects
Uncover systematic problems and drive plans with respective teams for long term solutions providing better customer experience and product/solution stability

Minimum Qualifications:

Bachelors in STEM with or more shown experience working in network engineering
Demonstrated experience working with protocols (BGP/OSPF/ISIS; EVPN, BFD, IPv4/IPv6; MPLS TE/FRR; L2/L3VPN; RSVP; Multicast (v4/v6)
Experienced with real-time operating systems commonly used in Networking systems like IOS-XR, IOS-XR

Experience with Linux and open-source technologies

Experience with large scale routing and switching architectures
Demonstrated experience fixing networking issues in live customer environments to effectively diagnose and resolve problems

Preferred Qualifications:

CCIE routing or CCIE Service Provider
Familiarity with internal Cisco organization and eco-system (BU, AS, TS, PLM, Operations)

Masters Degree or equivalent experience in STEM

Proven expertise with IOS XR based platform architectures i.e., Cisco 8000, NCS5500 / 5700, ASR9K, NCS540 and NCS560

Practical knowledge and experience with AI concepts and applications

More Jobs at Cisco

Commercial Solutions Engineer - Cyber Security , Networking

Mumbai

10 - 15 yrs

INR 10 - 11 Lacs

Business Development Manager

Bengaluru

5 - 10 yrs

INR 8 - 13 Lacs

Electrical Product Engineer

Bengaluru

4 - 9 yrs

INR 15 - 17 Lacs

Test Automation Engineer

Bengaluru

1 - 3 yrs

INR 8 - 9 Lacs

ASIC Engineer | 5+ years | (Floor planning , Place and route , Formal verification , Timing closure , Perl / Python / Scripting )

Ahmedabad, Gujarat, India

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Cisco

Software Development

San Jose CA

Login to

Please Verify Your Phone or Email

Confirm Action

Network Escalation Engineer