Network Engineer 3

Job Description

Greetings from Smart IMS / ConnXAI Position : Senior Network Engineer Location: Hyderabad, India (Work from Office) Shift: Rotational Full-Time Role About Company: Smart IMS is a global IT services company delivering innovative and scalable solutions across cloud , infrastructure , cybersecurity , and communications . The company empowers enterprises through digital transformation, operational efficiency, and secure IT environments. Core Domains: Cloud Services | Infrastructure Management | Cybersecurity | Unified Communications Global Presence: USA (HQ), with operations across North America , Europe , India , and APAC ConnX AI is a global communications platform company offering cutting-edge solutions in unified communications , secure network connectivity , and digital contact centers . ConnX enables enterprise agility with AI-driven, cloud-native platforms built for the modern workforce. Core Domains: Unified Communications | Secure Networking (SD-WAN, SASE) | Digital Contact Centers | AI & Analytics Global Presence: USA (HQ), with operations across North America , EMEA , India , and APAC Job Description We are seeking a highly skilled Senior Network SD-WAN and Security Engineer to join our dynamic team. This role involves managing and maintaining network infrastructure, with a strong focus on Cisco Viptela / Juniper SSR SD-WAN, Meraki Switching & Wireless, and Fortinet Firewall technologies. You will handle critical network incidents, optimize performance, and implement robust security measures to ensure seamless connectivity and protection. Key Responsibilities Network Infrastructure Management Configure and optimize Cisco Viptela SD-WAN , including service/transport VPNs and plane policies. Manage Meraki & Cisco networks : Routing: BGP, OSPF protocols. Switching: Layer 2/Layer 3 configurations, VLAN segmentation, FHRP protocols. Wireless: Meraki Wireless networks for optimal performance and coverage. Oversee Fortinet Firewall security , including IPS/IDS, FortiCloud, SSL VPN, and IPSec tunnels. Incident Management & Network Operations Lead the resolution of P0/P1 incidents as an Individual Contributor (IC) . Act as a Subject Matter Expert (SME) in the Network Operations Center (NOC) , developing SOPs and knowledge base documents. Optimize network monitoring tools , configure traps/alerts, and refine false alerts. Network Automation & AI-Driven Operations Implement AI-powered automation for network configurations, provisioning, and incident resolution. Leverage AI-driven security for threat detection, intrusion prevention, and real-time response. Utilize AI analytics for performance optimization, capacity planning, and resource allocation. Enhance incident management using AI for ticket triaging, root cause analysis, and resolution recommendations. Security & Compliance Develop and enforce network security policies , manage access control, and ensure regulatory compliance. Work with InfoSec teams to evaluate threats and maintain cybersecurity standards. Collaboration & Optimization Ensure seamless server and device integration within the network infrastructure. Ensure backups and restores mechanisms for reliability. Optimize Network performance , working across teams for best performance. Required Qualifications & Skills Education & Experience Bachelors or Masters degree in computer science , Information Technology, or related field. 5+ years of experience in network engineering or operations , specializing in SD-WAN, Meraki Switching/Wireless, and Fortinet Firewall. Technical Expertise Proficiency in TCP/IP, BGP, OSPF, MPLS, VPN, VLAN segmentation . Experience with cloud networking (AWS, Azure, GCP). Strong knowledge of Zero Trust Security models . Preferred Certifications Cisco CCNP ENCOR Meraki CMNA/CMNO Fortinet NSE4/NSE7 Soft Skills Strong problem-solving abilities with a keen analytical mindset. Excellent documentation skills and a focus on process improvement. If interested, kindly share your updated resume along with CTC, NP details ASAP