Network Administrator - Illumio micro-segmentation

Job Description

Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Technical and Professional Expertise 3-4 Years OS Experience on any of the two platforms - Windows, Linux, AIX, Sun Solaris. Scripting & proficient knowledge on Linux CLI commands is a must. Troubleshooting skills at OS Kerner level. Knowledge on various Software deployments/Automation tools such as Ansible & Puppet. Basic knowledge on Firewall concepts, Routing & Switching. Initial Setup and Configuration Software update of PCE and VENs. Manage safety rules and Reporting Reviews control of the rules implemented by the business Managing support (L1, L2, requests, incidents and changes), administration Analysis of console alerts Activating/deactivating specific rules Monitoring and analysis of PCE alerts on the console Monitoring VENs Ensure continuity and recovery of the IT PCE service Helping with Trouble shooting/alerts, malfunctions and support for the use of the solution/ end users Act on alerts received through tickets or monitoring tools. Good Troubleshooting of Illumio related components on Windows and Unix servers. Responsible for handling Incident and Request Management. Participate in Change and Problem Management Raise change requests where required. Implement Standard and minor changes. Ensure ITIL compliance for all incidents and service calls Ensure KPI compliance for all incidents and service calls Adhere to documented notification and escalation process Communicate to the customer while responding to a case and after resolution of the case. Participate in regular reviews with the team Update daily reports and checklists as defined. Create and update documentation To be proactive and have an Agile mindset to manage and execute Agile Scrum activities. Preferred Technical and Professional Experience Illumio Certification Operating system Windows or Linux certification Scripting expertise and certification