Work from Office
Full Time
4. Coordinate device-level performance audits and provide corrective MOPs to B2B and field teams to improved service delivery.
5. Ensure device performance benchmarks are aligned with customer agreements, regulatory requirements, and internal quality standards.
1. Act as escalation owner for critical NB-IoT and smart meter performance issues.
3. Partner with B2B teams to define device delivery MOPs and guarantee best-in-class IoT service delivery.
2. Ensure device-level performance meets customer agreements and supports business scalability.
Airtel
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