National Head- Gold Loan (Sales)

Role & responsibilities

NB "We are recruiting for a scheduled commercial bank"

Job Title : National Head- Gold Loan

Location : Thrissur

Years of Experience: 25- 30+

Profit & Loss (P&L) management

Strategy and Business Growth

• P&L Ownership:

  Full responsibility for the Gold Loan portfolio's national

  P&L

  , including revenue targets, cost management, and profitability.

• Strategic Planning:

  Design and execute a

  national strategy

  for the Gold Loan vertical to achieve aggressive

  Assets Under Management (AUM)

  and market share growth.

• Product Management:

  Oversee the development, design, and pricing of new Gold Loan products and schemes to remain competitive and meet diverse customer needs (e.g., Agri Gold Loans, Business Gold Loans).

• Market Expansion:

  Identify new geographies and market segments for expansion. Develop and execute a roadmap for

  branch roll-out

  and optimization of existing branch networks for Gold Loan services.

Operations and Risk Management

• Operational Excellence:

  Standardize and streamline Gold Loan operational processes across all branches for efficiency, speed, and customer experience. This includes application processing, gold valuation, storage, and release.

• Risk and Audit Compliance:

  Implement

  robust risk management frameworks

  to mitigate operational risks, including fraud, valuation discrepancies, and loss/damage of collateral. Ensure strict adherence to

  Reserve Bank of India (RBI)

  guidelines and internal bank policies.

• Collateral Security:

  Oversee the integrity and security of the gold storage process, including vault management, periodic audits, and insurance arrangements.

• Asset Quality:

  Maintain and improve the

  portfolio quality

  by actively monitoring Non-Performing Assets (NPAs) and devising effective

  collection and recovery strategies

  , including the auction process.

Sales and Marketing

• Sales Strategy:

  Develop high-impact national sales and marketing strategies to drive customer acquisition and cross-selling, leveraging the bank's existing customer base.

• Digital Integration:

  Champion the adoption of

  digital and technological initiatives

  to enhance the customer journey (e.g., online application, e-KYC, digital payment options).

• Partnerships:

  Build and manage strategic alliances with Business Correspondents (BCs), fintech companies, and other partners to expand reach.

Team Leadership and Management

• Talent Development:

  Recruit, train, and mentor a high-performing leadership team for Gold Loan operations and sales at regional and zonal levels.

• Performance Management:

  Set clear Key Performance Indicators (

  KPIs

  ) for the entire Gold Loan vertical and monitor performance against targets. Foster a performance-driven culture.

Key Skills and Competencies

• Deep Industry Expertise:

  In-depth knowledge of the Gold Loan business cycle, market dynamics, and competitive landscape.

• P&L and Business Acumen:

  Proven track record of

  managing large-scale P&L

  and delivering sustained business growth.

• Regulatory Knowledge:

  Comprehensive understanding of

  RBI regulations

  , KYC/AML norms, and all compliance requirements related to Gold Loans.

• Leadership:

  Exceptional ability to lead, motivate, and manage large, geographically dispersed teams.

• Risk Management:

  Strong capabilities in credit appraisal, operational risk assessment, and NPA management specific to gold collateral.

• Strategic Thinking:

  Ability to formulate and implement long-term strategic plans while responding effectively to short-term market changes.

Age: Not exceeding 60 years (as on the date of application)

Preferred candidate profile