Company DescriptionMy Ace Group another segment Mahendra Developers a leading Real State Online Market places - JaipurOne of the leading Ecommerce, Courier & Logistics Company Role DescriptionJob Summary:We are looking for an experienced and dynamic Customer Care Professional to join our team. In this role, you will lead by example in delivering exceptional customer service, mentoring junior representatives, and resolving complex customer issues. Your expertise will play a key role in maintaining customer satisfaction and fostering loyalty to the company. Key Responsibilities:Customer Support:Respond promptly to customer inquiries through phone, email, chat, or social media.Address and resolve customer complaints efficiently.Provide accurate information about products, orders, and services.Handle escalated customer inquiries and complaints through phone, email, chat, or other channels.Ensure prompt and professional resolution of customer issues.Order Management:Assist customers with placing, tracking, and managing orders.Resolve order-related issues such as cancellations, returns, and refunds.Problem Solving:Identify and escalate issues to relevant teams for resolution.Follow up to ensure issues are resolved to the customer’s satisfaction.Resolve complex and high-priority issues efficiently.Collaborate with cross-functional teams to address customer concerns.Team Mentorship:Provide guidance and support to junior customer care representatives.Assist in training new hires and sharing best practices.Process Improvement:Identify recurring issues and suggest improvements to processes or policies.Contribute to the development of tools like FAQs and training materials.Customer Relationship Management:Build and maintain strong customer relationships.Gather and relay customer feedback to improve products or services.Feedback and Insights:Collect customer feedback and share insights with the product and operations teams to improve services.Contribute to the development of FAQs and self-service tools.Policy Adherence:Maintain up-to-date knowledge of company policies, promotions, and product details.Ensure compliance with customer service protocols and quality standards.Reporting and Analysis:Track and report on customer service metrics such as response times and satisfaction scores.Identify trends and recommend strategies to enhance the customer experience. Qualifications and Skills:Education: Bachelor’s degree in Business Administration, Communications, or related field (preferred).Experience:3–5 years of experience in customer care or a related field.Proven experience in handling escalations and complex customer scenarios.Skills:Exceptional verbal and written communication skills.Strong problem-solving and decision-making abilities.Proficiency with CRM tools and customer support software.Ability to manage multiple tasks in a fast-paced environment.

Job description🚀 Job Title: Senior Backend Developer & Technical Project Manager📍 Location: Jaipur 🕒 Type:Full-time | Immediate Joiners Preferred 🧠 About the Role: We’re looking for a Senior Backend Developer with a Project Manager's mindset — someone who doesn’t just write great code but also owns delivery, leads teams, and keeps systems running like a well-oiled machine. This is a hybrid role for a high-impact individual who can: Architect back-end systems from scratchLead and manage tech teamsHandle cloud infrastructure with confidenceOwn projects end-to-end from brief to deployment If you’re a proactive leader who thrives on solving complex problems and pushing teams forward, let’s talk. 🎯 Key Responsibilities (KRAs):🔧 1. Backend Development & ArchitectureBuild scalable, secure, and high-performance backend systems using [Node.js / Python / Java — customize based on your stack].Design and implement RESTful APIs and microservices architecture.Handle relational and non-relational databases (MySQL, PostgreSQL, MongoDB, etc.).Optimize backend performance, caching, and query tuning. 🧑‍💻 2. Project Ownership & DeliveryOwn the delivery of all backend-related features and updates.Plan sprints, delegate tasks, and ensure milestones are met on time.Bridge communication between tech and business stakeholders.Maintain JIRA/ClickUp/Asana dashboards and documentation. 🖥️ 3. Server & Infrastructure ManagementManage cloud servers (AWS / GCP / DigitalOcean) including deployment, uptime, scaling, and security.Set up and maintain CI/CD pipelines, Docker containers, and monitoring tools.Handle incident response, log analysis, and disaster recovery processes. 🧑‍🏫 4. Team Leadership & Code QualityLead a team of backend developers with code reviews and guidance.Establish coding best practices, enforce standards, and drive clean architecture.Hire, onboard, and mentor new team members as we scale. ✅ Ideal Candidate Profile:5+ years of backend development experience2+ years in a leadership or project management capacityExpertise in backend frameworks (Node.js / Django / Laravel / Spring Boot)Strong experience with REST APIs, Git, Docker, and CI/CD toolsHands-on knowledge of cloud platforms (AWS / GCP)Excellent communication, problem-solving, and decision-making skills 💡 Bonus Points If You Have:Experience with GraphQL, WebSockets, or event-driven systemsFamiliarity with agile/scrum frameworksKnowledge of serverless architecture or KubernetesPrior startup or SaaS product experience 🎁 What You’ll Get:Leadership role with growth path to CTO / Head of EngineeringCompetitive pay + performance incentivesOwnership of projects, not just tasksOpen, collaborative culture where your voice matters Employment TypeFull-time Edit job description Show less

Job Title: Laravel Developer Experience Required: 3 to 3.5 Years Location: On – Site Job Type: Full-Time Job Summary: We are seeking a Laravel Developer with 3 to 3.5 years of experience to join our development team. The ideal candidate must have a solid understanding of Laravel (v8 to v12), PHP, and experience in developing and maintaining complex web applications. The role requires strong problem-solving skills, hands-on coding experience, and the ability to work independently or within a team. Key Responsibilities: • Develop and maintain scalable web applications using Laravel 8 to Laravel 12 and PHP 7.x/8.x. • Design and develop RESTful APIs, admin panels, backend systems, and data integrations. • Implement complex logic, queues, events, broadcasting, and job scheduling in Laravel. • Work with JavaScript frameworks like Vue.js, jQuery, and handle real-time updates using AJAX/WebSockets. • Create clean and optimized MySQL database schemas, indexes, and Eloquent relationships. • Integrate third-party services such as Stripe, PayPal, RazorPay Google APIs, Firebase, etc. • Write modular, secure, and reusable code using Laravel best practices. • Ensure responsiveness and cross-browser compatibility for all developed solutions. • Work closely with UI/UX teams and convert designs into functional front-end interfaces. • Manage code versioning using Git, and follow CI/CD pipelines for deployments. • Perform code reviews, mentor junior developers, and contribute to internal documentation. Required Skills: • Strong knowledge of Laravel Framework (v8 to v12). • Proficient in PHP OOP, MVC architecture, Eloquent ORM, and design patterns.. • Good experience with Vue.js, jQuery, and asynchronous scripting (AJAX). • Solid understanding of MySQL, including complex joins, indexes, and query optimization. • Hands-on experience with Blade templating, Eloquent ORM, Laravel Middleware, Form Requests, and API Resources. • Proficient in HTML5, CSS3, Bootstrap or Tailwind CSS. • Comfortable with Git, GitHub, and version control practices. • Familiarity with unit testing (PHPUnit), debugging, and error handling. • Good command over authentication systems like Laravel Breeze, Jetstream, Passport, Sanctum, or JWT. • Ability to build real-time apps using Pusher, Laravel Echo, and WebSockets. • Experience working with task scheduling, queues, and background jobs. Preferred Skills (Bonus Points): • Experience with Livewire or Inertia.js. • Knowledge of Docker, Composer, and CI/CD tools (GitLab CI, GitHub Actions). • Exposure to cloud platforms. • Basic understanding of SEO, caching mechanisms (Redis/Memcached), and performance tuning. Educational Qualification: • Bachelor’s or Master’s in Computer Science, Information Technology, or related field. • Certifications in PHP/Laravel or web development (optional but a plus). Show more Show less

Company Description : My Ace Bazar Brand of My Ace Courier Services Pvt Ltd Jaipur, Rajasthan - 302021 India's first Local to Global E-Market, awarded by Goverment of Rajasthan as Best startup Job Title: Ecommerce Coordinator/Ecommerce Listing Executive Job Summary : The Ecommerce Coordinator is responsible for creating, managing, and optimizing product listings across My Ace Bazar e-commerce platform like other ecommerce plateform. The role involves ensuring accuracy, high-quality content, and proper categorization to enhance product visibility and drive sales. Key Responsibilities: Product Listing: Create, upload, and manage product listings on e-commerce platforms. Ensure product details, descriptions, pricing, and images meet platform guidelines. Update inventory and availability statuses regularly. Content Optimization: Write compelling and SEO-friendly product descriptions and titles. Use appropriate keywords to improve search rankings and visibility. Maintain consistency and accuracy in product attributes. Image Management: Coordinate with the design team for high-quality product images. Ensure images meet platform-specific standards (e.g., size, resolution, format). Platform Management: Monitor platform policies and updates to ensure compliance. Address listing errors, suppressed listings, or platform violations promptly. Data Analysis: Analyze sales data and trends for product performance improvement. Use platform analytics to optimize listings and boost conversions. Customer Support Coordination: Collaborate with customer service teams to address product-related inquiries or issues. Update listings based on customer feedback or questions. Promotions and Campaigns: Assist in creating and managing promotional campaigns, discounts, and offers. Track campaign performance and adjust listings accordingly. Competitor Analysis: Monitor competitor listings, pricing, and strategies to stay competitive. Implement changes based on industry and market trends. Key Skills and Qualifications: Education: Bachelor’s degree in Business, Marketing, or a related field (preferred). Experience: 1-3 years in e-commerce product listing or a similar role. Technical Skills: Proficiency in platforms like Amazon Seller Central, Flipkart Seller Hub, or other marketplaces. Knowledge of basic SEO principles. Familiarity with MS Excel, Google Sheets, or similar tools for bulk uploads and data analysis. Soft Skills: Attention to detail. Strong organizational and time-management skills. Good written and verbal communication skills. Preferred: Experience with listing tools like Helium 10, Jungle Scout, or ChannelAdvisor. Show more Show less

Company Description Company Description My Ace Bazar Brand of My Ace Courier & Services Pvt Ltd - Jaipur One of the leading Ecommerce, Courier & Logistics Company Role Description This is a full-time on-site role as a Search Engine Optimization Executive(SEO) located in Jaipur. As a Search Engine Optimization Executive, you will be responsible for managing all aspects of SEO activities, including keyword research, content optimization, and link building to improve organic search results and drive traffic to the company's website. Job Description: • Develop and execute successful SEO strategies • Manage a team of SEO Specialists • Conduct keyword research to guide content teams • Review technical SEO issues and recommend fixes • Optimize website content, landing pages, and paid search copy • Direct off-page optimization projects (e.g. link-building) • Collect data and report on traffic, rankings, and other SEO aspects • Work with social media and PPC teams to optimize campaigns • Keep abreast of SEO and integrated marketing trends • Communicating with the clients and coordinating with the team as per their requirements Requirements: • Proven experience as SEO Manager, SEM Manager, or similar role • Knowledge of standard and current SEO practices • Knowledge of HTML/CSS • Experience with SEO reporting • Familiarity with relevant tools (e.g. Ahrefs, SEMRush, Screaming Frog, MOZ) and web analytics tools (e.g. Google Analytics, WebTrends, GSC) • Excellent communication skills • Strong organizational and leadership skills • Analytical mindset with numerical aptitude Show more Show less

Company Description At Mahendra Developers, we’ve had the privilege of doing some amazing work with our valued clients over the years. With over 20 years of experience in real estate, we specialize in helping people book, rent, or sell their dream homes with ease and trust. Whether you're looking for a perfect family home or a smart investment opportunity, our dedicated team is here to guide you every step of the way. We believe in building lasting relationships, not just homes — and our satisfied clients are proof of our commitment to quality and transparency. Role Description We are looking for a dynamic and results-driven Business Development Specialist to join our real estate team. The ideal candidate will be responsible for driving business growth, building strategic partnerships with builders and developers, and contributing to overall revenue generation. This role requires excellent networking skills, a strong understanding of the real estate market, and a proactive approach to business development. This is a full-time, on-site role for a Business Development Manager - Real Estate, based in Jaipur. The Business Development Manager will be responsible for identifying and establishing new business opportunities, developing and nurturing relationships with real estate developers, agents, and brokers, and maintaining a pipeline of potential business within the real estate sector. Qualifications Experience in business development, sales, and strategic planning Strong knowledge of the real estate market and industry trends Excellent communication, negotiation, and interpersonal skills Ability to build and maintain professional relationships with key stakeholders Proficiency in market research and analysis Self-motivated and goal-oriented with a proven track record of success Bachelor’s degree in Business, Real Estate, or a related field Proficiency in CRM software and Microsoft Office Suite Ability to work independently and manage multiple projects effectively