We are looking For a skilled Sales& Support Executive to join our team. Need to Go Soft Calling to Our clients and need to provide enough info about Accounting Software . Roles & Responsibilities for Sales & Support Executive Calling potential database and give detailed information about company s product and services Promoting the services and Customer follow up Customer support on live chat, call, mail and remote session Maintain the database and the follow up register Maintaining the meetings schedule and follow up with the same Regularly updating and obtaining the lists of individual contact details. Identify customer needs and provide solutions through the company’s products and services Providing technical support to clients when required Should provide high availability as and when required Build and maintain positive relationships with future prospects. Keep record of every customer interaction and sales activities. Skills for Sales & Support Executive the ability to handle inbound calls from the Client. Should have Excellent verbal and written Communication Skills and Convincing Power. Strong sales and negotiation skills. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹25,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Schedule: Day shift Fixed shift Language: English (Preferred) Work Location: In person Speak with the employer +91 9510888111
We are looking For a skilled Sales& Support Executive to join our team. Need to Go Soft Calling to Our clients and need to provide enough info about Accounting Software . Roles & Responsibilities for Sales & Support Executive Calling potential database and give detailed information about company s product and services Promoting the services and Customer follow up Customer support on live chat, call, mail and remote session Maintain the database and the follow up register Maintaining the meetings schedule and follow up with the same Regularly updating and obtaining the lists of individual contact details. Identify customer needs and provide solutions through the company’s products and services Providing technical support to clients when required Should provide high availability as and when required Build and maintain positive relationships with future prospects. Keep record of every customer interaction and sales activities. Skills for Sales & Support Executive the ability to handle inbound calls from the Client. Should have Excellent verbal and written Communication Skills and Convincing Power. Strong sales and negotiation skills. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹25,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Schedule: Day shift Fixed shift Language: English (Preferred) Work Location: In person Speak with the employer +91 9510888111
Overview We are seeking a skilled QA Automation Tester to join our dynamic team. In this role, you will design, develop, and execute automated tests to ensure the quality and functionality of our software applications. Collaborating closely with development and product teams, you will establish robust testing strategies, identify and resolve issues, and maintain automated testing protocols. Your expertise will be pivotal in enhancing our continuous integration processes and delivering reliable software solutions to our clients. Roles & Responsibilities Collaborate with the existing QA members to set automation standards and best practices within the Orion team. Identify opportunities and drive the implementation of automation to improve service health, manageability, and reliability. Develop Automation Frameworks, evaluate toolsets, suggest application specific solutions. Design and develop automated tests using Selenium, Appium, or other test automation frameworks. Participate in agile development methodologies and collaborate with developers to ensure quality Develop and maintain testing documentation and reports Basic understanding of databases and SQL queries. Continuously enhance our testing frameworks, integrating the latest tools and technologies to streamline processes. Manage multiple projects simultaneously while meeting deadlines. Qualifications Education. A bachelor’s degree in computer science, information technology, or a related field is preferred. 1-3 years of experience in WordPress development, including plugin development and debugging, is required. The ability to identify and resolve technical issues quickly and effectively is needed. Experienced with Selenium, Tosca, Postman, and other open-source automation tools. Familiarity with video codecs, formats, and online video distribution best practices. Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹40,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Schedule: Day shift Fixed shift Monday to Friday Ability to commute/relocate: Surat RS, Surat, Gujarat: Reliably commute or planning to relocate before starting work (Preferred) Experience: QA: 1 year (Preferred) Test automation: 1 year (Preferred) Test Manual: 1 year (Preferred) Work Location: In person Speak with the employer +91 9510888111
Overview We are seeking a skilled QA Automation Tester to join our dynamic team. In this role, you will design, develop, and execute automated tests to ensure the quality and functionality of our software applications. Collaborating closely with development and product teams, you will establish robust testing strategies, identify and resolve issues, and maintain automated testing protocols. Your expertise will be pivotal in enhancing our continuous integration processes and delivering reliable software solutions to our clients. Roles & Responsibilities Collaborate with the existing QA members to set automation standards and best practices within the Orion team. Identify opportunities and drive the implementation of automation to improve service health, manageability, and reliability. Develop Automation Frameworks, evaluate toolsets, suggest application specific solutions. Design and develop automated tests using Selenium, Appium, or other test automation frameworks. Participate in agile development methodologies and collaborate with developers to ensure quality Develop and maintain testing documentation and reports Basic understanding of databases and SQL queries. Continuously enhance our testing frameworks, integrating the latest tools and technologies to streamline processes. Manage multiple projects simultaneously while meeting deadlines. Qualifications Education. A bachelor’s degree in computer science, information technology, or a related field is preferred. 1-3 years of experience in WordPress development, including plugin development and debugging, is required. The ability to identify and resolve technical issues quickly and effectively is needed. Experienced with Selenium, Tosca, Postman, and other open-source automation tools. Familiarity with video codecs, formats, and online video distribution best practices. Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹40,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Schedule: Day shift Fixed shift Monday to Friday Ability to commute/relocate: Surat RS, Surat, Gujarat: Reliably commute or planning to relocate before starting work (Preferred) Experience: QA: 1 year (Preferred) Test automation: 1 year (Preferred) Test Manual: 1 year (Preferred) Work Location: In person Speak with the employer +91 9510888111
Roles & Responsibilities Creates innovative solutions for a wide variety of product design challenges, including mobile, desktop, hardware interfaces, physical environments, and person-to-person interactions. Leads the design for new experiences and improvements of existing experiences. Plans and defines strategy for the direction of future iterations. Quickly iterates on multiple interactive design solutions and work through details. Advocates for design solutions, highlighting inputs that influenced the decisions including business and user goals, demographic and usage data, and research findings. Develops high level, detailed storyboards, mock-ups, and prototypes to effectively communicate interaction and design ideas. Delivers work that’s not only user-friendly, aesthetically engaging, but which also produces results. Works alongside engineers and product managers throughout all stages of the production cycle. Assesses and optimizes the performance of new and existing features by actively participating in user research and assessing performance metrics. Develops and maintains detailed user-interface specifications. Presents design work to multiple teams and senior leadership for review and feedback. Contributes to the group’s shared knowledge of user-cantered design and research methodologies. Qualifications Bachelor’s degree in any Filed 5+ years of experience in UX/UI design for SaaS or enterprise platforms Fluency in best practices for web-based information architecture and design Strong knowledge of usability principles and techniques Experience working in a collaborative multi-disciplinary team and working directly with developers for implementation of designs Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹80,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Schedule: Day shift Fixed shift Monday to Friday Supplemental Pay: Overtime pay Experience: Ui/UX Designing: 5 years (Preferred) Team Leading: 2 years (Preferred) 2D animation: 1 year (Preferred) Video editing: 1 year (Preferred) Work Location: In person
Roles & Responsibilities: Understand the product in detail and provide a quick intro of its features to the users over the call Meet Daily, Weekly and monthly sales targets as per company requirements Empathising with the pain points of the prospects, understanding their needs and identifying opportunities for selling the product. Schedule demonstrations for the customers Assisting new prospects on the queries over the calls, creating interest in our product offerings. Identify, initiate and nurture relationships with potential future prospects that have been identified and build positive relationships with them Requirements: Minimum 1 years of experience in Inside Sales/Telesales/B2B Outbound sales. Bachelor’s Degree (Any domain) A candidate with good-clear voice modulation; prior experience in B2B phone-based sales / inside sales is a must. Should have impressive professional rapport-building skills Need to be comfortable with heavy outbound calling with a love for targets Excellent team player, but also must be able to identify, prioritize and manage work well independently with minimal supervision. Resourceful, goal-oriented, metrics-driven and solution-focused. Need to be Persistent, focused, energetic and a self-starter with excellent multi-tasking and time management skills Ability to work under high-pressure situations and meet targets Language Known - English + Tamil + kannada + Malyalam Job Type: Full-time Pay: ₹12,764.41 - ₹37,979.57 per month Benefits: Commuter assistance Leave encashment Paid time off Provident Fund Work Location: In person Speak with the employer +91 9510888111 Expected Start Date: 01/09/2025
Job Overview: We are looking for an experienced and proactive Support Manager to lead our customer support operations. You will be responsible for managing a team of support executives, ensuring high levels of customer satisfaction, improving support processes, and driving team performance. The ideal candidate is analytical, people-oriented, and focused on delivering a world-class support experience. Key Responsibilities: Team Management & Leadership Lead, mentor, and motivate a team of customer support executives Monitor team performance and provide regular feedback and coaching Manage shift scheduling, workload distribution, and ensure adequate staffing Conduct regular team meetings, training sessions, and performance reviews Customer Support Operations Oversee daily operations of the support team (calls, chats, emails) Ensure timely and effective resolution of customer issues Track and improve key support metrics (CSAT, FCR, AHT, etc.) Maintain quality assurance standards across all support interactions Process Improvement & Strategy Analyze customer feedback and identify trends or recurring issues. Optimize support workflows and introduce automation/tools where necessary Collaborate with product, tech, and sales teams for escalations and improvements Create and maintain internal SOPs and knowledge base documents Reporting & Insights Generate weekly/monthly reports on team performance and customer feedback Present insights and recommendations to senior management Ensure SLAs and KPIs are consistently met or exceeded Requirements: 3+ years of total experience in a customer support/call center environment 2 years of experience in a team lead or managerial role Strong understanding of support metrics, escalation processes, and quality control Excellent leadership, communication, and interpersonal skills Proficiency in CRM tools and support platforms Ability to handle pressure and make data-driven decisions Fluent in English; proficiency in Tamil, Kannada, and Malayalam is a plus Bachelor’s degree in any discipline; MBA or relevant certification is an advantage Job Type: Full-time Pay: ₹660,000.00 - ₹792,000.00 per year Work Location: In person Speak with the employer +91 9510888111
As a Sr. Customer Support Executive, you will play a key role in delivering exceptional customer service and driving support excellence across voice and chat channels. Responsibilities Answer incoming calls / Make outgoing calls as per requirement Management and resolve customer complaints Identify and escalate issues to respective Point of Contact / in respective channel Provide product and service information to customers Research required information using available resources Research, identify, and resolve customer complaints using applicable software Route calls to appropriate resources Document all call information according to standard operating procedures Recognize, document, and alert the management team of trends in customer calls Follow up on customer calls where necessary Inbound Chat Support – Respond with empathy & professionalism Troubleshoot Issues – Make sure users get quick and clear solutions Qualifications 1+ years of experience in a call center environment Knowledge of customer service practices and principles Excellent typing skills Superior listening, verbal, and written communication skills Ability to handle stressful situation appropriately Job Location: HSR Layout Bangalore Language Known - English + Tamil + kannada + Malyalam. Job Type: Full-time Pay: ₹360,000.00 - ₹432,000.00 per year Work Location: In person Speak with the employer +91 9510888111
The ideal candidate for this position will be responsible for lead generation and building a pipeline of top quality prospects. As a manager, the candidate will also be responsible for overseeing personnel in the company's inside sales team. Moreover, the candidate will act as a strategic partner with an eye towards long term sales strategy. Qualifications Exceptional communication, storytelling, and negotiation skills. Strong analytical mindset with a data-driven approach to decision making. Proven experience managing long, complex sales cycles. Hustle, ownership, and a hunger to win - we're a startup! Understand market and competition products & services to draw strategies to counter competition. Review teams and Improve sales effectiveness by using data backed insights Proactive actions to generate leads with connects to prospective clients across country Take initiatives in improvising processes. Responsibilities Understand customer needs and develop plans to address them. Aim to preserve customers and renew plans. Identify key staff in client companies to cultivate profitable relationships. Resolve customer complaints quickly and effectively. Cater to up-selling and cross-selling opportunities. Promote high-quality sales, supply, and customer service processes. Aim to preserve customers and renew plans. Approach potential customers to establish relationships. Develop and implement sales strategy. Report sales metrics. Manage the sales process (lead generation, closing). Understand the product in detail and provide a quick intro of its features to the users over the call - Meet Daily, Weekly and monthly targets as per company requirements Job Location: HSR Layout Bangalore Experience: Minimum 3 to 7 years of experience in sales. & 2 year in team handling exxperience. Language Known - English + kannada Job Type: Full-time Pay: ₹660,000.00 - ₹792,000.00 per year Benefits: Paid sick time Paid time off Work Location: In person
The ideal candidate for this position will be responsible for lead generation and building a pipeline of top quality prospects. As a manager, the candidate will also be responsible for overseeing personnel in the company's inside sales team. Qualifications Experience in inside sales Proven experience in Business development. Knowledge of customer relationship management (CRM) practices. Problem-solving attitude. Excellent communication skills. Aptitude for fostering positive relationships. Teamwork and leadership skills. Customer-oriented mindset. Team Handling atleast 1 year + Responsibilities Understand customer needs and develop plans to address them. Aim to preserve customers and renew plans. Identify key staff in client companies to cultivate profitable relationships. Resolve customer complaints quickly and effectively. Cater to up-selling and cross-selling opportunities. Promote high-quality sales, supply, and customer service processes. Aim to preserve customers and renew plans. Approach potential customers to establish relationships. Develop and implement sales strategy. Report sales metrics. Manage the sales process (lead generation, closing). Understand the product in detail and provide a quick intro of its features to the users over the call - Meet Daily, Weekly and monthly targets as per company requirements Job Location: HSR Layout Bangalore Experience: Minimum 3 years of experience in sales. & 1 year in team handling experience. Language Known - English + kannada Job Type: Full-time Pay: ₹540,000.00 - ₹648,000.00 per year Benefits: Paid sick time Paid time off Provident Fund Work Location: In person
Roles & Responsibilities: Understand the product in detail and provide a quick intro of its features to the users over the call Meet Daily, Weekly and monthly sales targets as per company requirements Empathising with the pain points of the prospects, understanding their needs and identifying opportunities for selling the product. Schedule demonstrations for the customers Assisting new prospects on the queries over the calls, creating interest in our product offerings. Identify, initiate and nurture relationships with potential future prospects that have been identified and build positive relationships with them Requirements: - Minimum 1+ years of experience in Inside Sales/Telesales/B2B Outbound sales. - Bachelor’s Degree (Any domain) - A candidate with good-clear voice modulation; prior experience in B2B phone-based sales / inside sales is a must. - Should have impressive professional rapport-building skills - Need to be comfortable with heavy outbound calling with a love for targets - Excellent team player, but also must be able to identify, prioritize and manage work well - independently with minimal supervision. - Resourceful, goal-oriented, metrics-driven and solution-focused. - Need to be Persistent, focused, energetic and a self-starter with excellent multi-tasking and time management skills - Ability to work under high-pressure situations and meet targets l Ability to work well cross-functionally, across departments and with varying personalities and skill sets. Language Known - English + Tamil + kannada + Malyalam Interested candidate please fill up this form - https://forms.gle/4nHECZ2bCmNjShz7A Job Type: Full-time Pay: ₹360,000.00 - ₹432,000.00 per year Work Location: In person Speak with the employer +91 9510888111