Multichannel Processing Worker

**Job Description:** As a Production Associate at Goodwill, you will work in a fast-paced retail store environment, focusing on the advanced processing of donations for online sale. Your main tasks will include data entry, cell phone photography, stocking, picking, and providing customer service. You may also assist in accepting and processing donations for the sales floor, supporting the register, and engaging in other sales floor activities. **Key Responsibilities:** - Utilize appropriate keywords in all auction titles, capture clear photographs of items, and include relevant information and condition details in auction descriptions. - Accurately inventory, pick, and prepare outgoing multichannel products according to established guidelines. - Ensure quality control for multichannel products, maintaining compliance with marketplace guidelines, policies, and regulations. - Collaborate with management to address processing, listing, inventory, and customer service challenges. - Participate in trainings and meetings, generate reports, and promote multichannel awareness within the team. - Assist in training team members on multichannel processing and spotting donations suitable for online sale. - Properly maintain and use multichannel equipment, promptly reporting any maintenance needs. - Meet multichannel production requirements and keep pace with the team on other assigned duties. - Maintain cleanliness, safety, and organization in workstations, sales floor, processing, and donation areas. - Deliver exceptional customer service to customers/donors, resolving any concerns or complaints by escalating to management. **Qualifications:** - Education: High School Diploma or GED preferred. - Certificates & Licenses: None required. - Product Knowledge of Collectables, Books, and Media: Preferred. - Other Requirements: General computer and typing skills are preferred. (Note: No additional company details were provided in the job description.),