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NTT DATA, Inc.
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MS Engineer - VMWARE-1

MS Engineer - VMWARE-1

NTT DATA, Inc.

0 - 4 years

0 Lacs

maharashtra

Posted:3 days ago| Platform: Shine logo

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Skills Required

cisco acs ise bgp ospf eigrp pulse secure ssl vpn virtual juniper palo alto fortinet firewalls cisco nexus switches asr isr routers meraki switches itsm tools itsm processes

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a Networking Managed Services Engineer (L1) at NTT DATA, you will be responsible for providing managed services to ensure the operational efficiency of clients" IT infrastructure and systems. Your primary focus will be on proactively identifying, investigating, and resolving technical incidents and problems to support clients effectively. Your role will involve monitoring client infrastructure, executing maintenance activities, and ensuring high standards of service quality. Key Responsibilities: - Investigate and resolve first-line incidents, understanding their root causes - Monitor client infrastructure and solutions to catch errors before or as soon as they occur - Execute maintenance activities like patching and configuration changes - Identify opportunities for optimization and automation possibilities for request fulfillment and incident resolution - Support project work and disaster recovery functions and tests - Ensure incidents and requests are resolved efficiently and comprehensively, escalating when necessary - Update existing knowledge and share valuable insights to facilitate continuous learning and improvement Qualifications Required: - Basic understanding of technologies such as Pulse Secure SSL VPN, Virtual Juniper, Palo Alto, Fortinet Firewalls, Cisco Nexus switches, ASr and ISr routers, Cisco ACS, ISE, Meraki switches, and common routing protocols like BGP, OSPF, and EIGrP - Highly disciplined in handling tickets on a day-to-day basis and acting promptly as per defined SOPs - Good understanding of using ITSM tools and processes - Strong planning skills and adaptability to changing environments - Bachelor's degree in information technology/computing or equivalent experience About NTT DATA: NTT DATA is a trusted global innovator of business and technology services with a commitment to helping clients innovate, optimize, and transform for long-term success. With a strong focus on R&D and a diverse team in more than 50 countries, NTT DATA offers services including business and technology consulting, data and artificial intelligence, industry solutions, as well as application development, infrastructure management, and connectivity. As part of the NTT Group, NTT DATA is headquartered in Tokyo and is an Equal Opportunity Employer.,

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NTT DATA, Inc.

IT Services and IT Consulting

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MS Engineer - VMWARE-1