7 Mortgage Insurance Jobs

A. Position Summary: Complete the daily audit / sampling counts Identify the gaps areas in the audit and report it to the Quality Lead and above Observe the trend of the errors for the process and suggest the improvement plan Conduct regular feedback sessions to BQAs Essential Qualification and Work Experience: 1. Graduate / Diploma Holder 2. Knowledge on Mortgage insurance is a must as they should start QC with minimal training Technical/Soft Skills: 3. Excellent knowledge on analyzing the data and arrive at the RCA, use of quality tools etc. 4. Good Verbal and written communication, and must be able to communicate with clients through calls and emails 5. Computer skills Windows OS, MS office 2003, Image Applications, Etc. B. Pre-requisite for the role: Preferred work experience & Qualification 1. Graduate / Diploma Holder 2. Knowledge on Mortgage insurance is a must as they should start QC with minimal training Preferred Technical/soft skills 1. Excellent knowledge on analyzing the data and arrive at the RCA, use of quality tools etc. 2. Good Verbal and written communication, and must be able to communicate with clients through calls and emails 3. Computer skills Windows OS, MS office 2003, Image Applications, Etc. C. Essential duties and responsibilities include the following (other duties may be assigned) Complete the daily audit / sampling counts Identify the gaps areas in the audit and report it to the Quality Lead and above Observe the trend of the errors for the process and suggest the improvement plan Monitoring and ensuring SLA quality targets are met Identify and initiate Quality Improvement Provide and support operations with QA reports Facilitate and implement best Quality practices Conduct regular feedback sessions to BQAs Open to night shifts and flexible to work overtime as per the process requirement Understanding the process risks and come up with controls to mitigate the risks Should understand Customer Quality & Productivity expectations Strong Reporting skills using Microsoft office Good knowledge on the OPI process Flexible to work in shifts based on the business requirement Good Verbal and written communication, and must be able to communicate with clients through calls and emails Co-ordinate and communicate regularly with QL and operations

*02 Year of exp. in US Residential Mortgage preferably in Pre UW/ File Set up with sound knowledge of Income & Asset Guidelines *Verify loan quality & set up the loan for UW *Review & analyze necessary documents *Credit underwriting guidelines Required Candidate profile •Excellent customer service, written & verbal communication skills •Adaptability in fast paced US mortgage industry •Computer proficiency •Flexible to work in 24/7 process For Future :9500996913

A. Position Summary: Complete the daily audit / sampling counts Identify the gaps areas in the audit and report it to the Quality Lead and above Observe the trend of the errors for the process and suggest the improvement plan Conduct regular feedback sessions to BQAs Essential Qualification and Work Experience: 1. Graduate / Diploma Holder 2. Knowledge on Mortgage insurance is a must as they should start QC with minimal training Technical/Soft Skills: 3. Excellent knowledge on analyzing the data and arrive at the RCA, use of quality tools etc. 4. Good Verbal and written communication, and must be able to communicate with clients through calls and emails 5. Computer skills Windows OS, MS office 2003, Image Applications, Etc. B. Pre-requisite for the role: Preferred work experience & Qualification 1. Graduate / Diploma Holder 2. Knowledge on Mortgage insurance is a must as they should start QC with minimal training Preferred Technical/soft skills 1. Excellent knowledge on analyzing the data and arrive at the RCA, use of quality tools etc. 2. Good Verbal and written communication, and must be able to communicate with clients through calls and emails 3. Computer skills Windows OS, MS office 2003, Image Applications, Etc. C. Essential duties and responsibilities include the following (other duties may be assigned) Complete the daily audit / sampling counts Identify the gaps areas in the audit and report it to the Quality Lead and above Observe the trend of the errors for the process and suggest the improvement plan Monitoring and ensuring SLA quality targets are met Identify and initiate Quality Improvement Provide and support operations with QA reports Facilitate and implement best Quality practices Conduct regular feedback sessions to BQAs Open to night shifts and flexible to work overtime as per the process requirement Understanding the process risks and come up with controls to mitigate the risks Should understand Customer Quality & Productivity expectations Strong Reporting skills using Microsoft office Good knowledge on the OPI process Flexible to work in shifts based on the business requirement Good Verbal and written communication, and must be able to communicate with clients through calls and emails Co-ordinate and communicate regularly with QL and operations

A. Position Summary: Complete the daily audit / sampling counts Identify the gaps areas in the audit and report it to the Quality Lead and above Observe the trend of the errors for the process and suggest the improvement plan Conduct regular feedback sessions to BQAs Essential Qualification and Work Experience: 1. Graduate / Diploma Holder 2. Knowledge on Mortgage insurance is a must as they should start QC with minimal training Technical/Soft Skills: 3. Excellent knowledge on analyzing the data and arrive at the RCA, use of quality tools etc. 4. Good Verbal and written communication, and must be able to communicate with clients through calls and emails 5. Computer skills Windows OS, MS office 2003, Image Applications, Etc. B. Pre-requisite for the role: Preferred work experience & Qualification 1. Graduate / Diploma Holder 2. Knowledge on Mortgage insurance is a must as they should start QC with minimal training Preferred Technical/soft skills 1. Excellent knowledge on analyzing the data and arrive at the RCA, use of quality tools etc. 2. Good Verbal and written communication, and must be able to communicate with clients through calls and emails 3. Computer skills Windows OS, MS office 2003, Image Applications, Etc. C. Essential duties and responsibilities include the following (other duties may be assigned) Complete the daily audit / sampling counts Identify the gaps areas in the audit and report it to the Quality Lead and above Observe the trend of the errors for the process and suggest the improvement plan Monitoring and ensuring SLA quality targets are met Identify and initiate Quality Improvement Provide and support operations with QA reports Facilitate and implement best Quality practices Conduct regular feedback sessions to BQAs Open to night shifts and flexible to work overtime as per the process requirement Understanding the process risks and come up with controls to mitigate the risks Should understand Customer Quality & Productivity expectations Strong Reporting skills using Microsoft office Good knowledge on the OPI process Flexible to work in shifts based on the business requirement Good Verbal and written communication, and must be able to communicate with clients through calls and emails Co-ordinate and communicate regularly with QL and operations

Job Purpose:- Provide timely and accurate responses to both internal and external customer inquiries. Collaborate closely with underwriters to establish target dates and communicate coverage recommendations. Manage tasks including account set-up, quoting, proposals, policy issuance, policy administration requests, and general account servicing. Review received documentation for completeness and follow up for missing information. Maintain and document unit processes and procedures, and disseminate updates to relevant teams. Perform additional responsibilities as needed. Job Responsibilities: Screen transactions to determine authority level and either process or escalate per established guidelines. Gather and verify rating elements from various sources such as applications, underwriter instructions, WC rating bureaus, NCCI, Reference Connect, and company guidelines. Accurately input information into policy rating systems. Review rating system output to confirm accuracy and adherence to applied elements. Maintain rating documentation within a paperless policy environment per company standards. Provide endorsement quotes on demand. Build effective working relationships within and across departments to ensure timely task completion and meet customer expectations. Collaborate with underwriters to initiate and manage the renewal process; maintain professional communication with producers. Address and resolve customer service issues. Ensure accurate initiation and completion of incoming policy-related requests such as issuance, quotes, endorsements, and policy updates. Identify process improvement opportunities and make recommendations for enhancements in procedures or systems. Experience Required: Associate: Minimum 6+ months in P&C insurance Underwriting Support (Issuance, Endorsements). Sr. Associate: Minimum 24+ months in the same field. Key Skills: Strong organizational and interpersonal skills to manage priorities and time effectively. Excellent verbal and written communication skills; fluent in English. Customer-first attitude with problem-solving capabilities. Proficient in using the internet, computer applications, and web-based tools. Ability to multi-task in a high-paced environment. Typing speed of 30+ WPM. High attention to detail.

Role & responsibilities Responsible for driving the day-to-day operations to deliver high-quality services. Manage operations team (paralegal team) Coordinate and collaborate closely with the legal team (lawyers) Give inputs to the technology team to improve the software further Adhere to client requirements to ensure KPIs are met: Ensure the operations teams are aligned on the KPIs committed to the customer. Understand the current KRA and KPIs set for the paralegal team. Improve the same. Understand the current product, the mode of delivery, and the process used. Improve the process to maximize the efficiency/productivity of the operations team. www.maatrum.com Understand the current organizational structure of the operations team & the quality of talent/skills available. Improve on the same. Understand the training needs of the team. Real-time queue monitoring for chats/emails and managing it to meet the Targets. Also, monitoring the queue for any spike in the volume or any critical issues on the production floor so as to communicate to the client's internal management. Actively participate in the Weekly Operations Call with Manager & Operations Head to discuss the achieved target for the week/month and the root cause of the failures as well as the action plan to minimize them. Act as a people manager to drive culture, and emphasize engagement and retention initiatives on the floor. Ensure the team is well motivated. Plan and implement a training calendar for continuous improvement and up-skilling. Create a robust performance management system to reward the top performers and also to identify those who need support. Play a key role in hiring to ensure the quality of talent continues to improve Taking care of performance management by identifying improvement opportunities, providing effective feedback, coaching, training, and stimul ating the career advancement of the team members within the project or lateral movement Motivate the team members and distribute the task equally among the team members. Monitor and Audit emails & chat responses of each individual of the team and coach them to enhance their knowledge and skills. Ensure the attrition rate is within the acceptable limits and work towards zero attrition. Desired Skills: Excellent written and verbal communication skills in English and Kannada Language

Hiring For Sutherland! Role & responsibilities : Currently we are hiring for International Non Voice Process for Freshers and experienced both!!! Role & responsibilities An International Voice Process Job is a job where the executives are assigned to handle the calls from customers in different countries, particularly the U.S., Dubai etc. These jobs include product and service support or technical support in which the customer is calling to solve an issue. Perks and benefits You'll develop your emotional intelligence .you'll learn your product or service, inside and out you'll build transferable Skills. you can educate customers without selling. you can develop a side project. you'll learn how to effectively solve problems. Preferred candidate profile *Must be fluent in English *Excellent Communication can Apply * EXPERIENCED CAN APPLY *GRADUATES/UNDER GRADUATES /POST GRADUATES CAN APPLY *24/7 shifts and rotational week offs (5 days working a week) *ROI - JAM, Voice & Versant Round, Operations Round *Two-way cab facility only in night shift within 25Kms only from office premises *Candidate who is comfortable working from office can apply *Need Immediate Joiners only *No virtual Interview is available *Out of station candidates are Strictly not eligible Contact Number: 6302070393/7416270242/7673939326