Role & responsibilities Under the direction of District Manager / Head of Sales and complementary to Outside Sales objectives, identify new sales opportunities through: a. Untapped and specifically Inactive Clients from CRM b. Inbound lead follow-up c. Outbound cold calls and emails Tele-prospection and follow up (Follow strategic approaches from District Manager / Head of Sales) Qualify new opportunities, research accounts, identify key players and generate interest. Understand customer needs and requirements. Manage sales campaigns. Maintain Pipeline Capture accurate and complete information in Customer Relationship Management system (CRM). Maintain and expand prospects database within assigned territory. Provide sales leads to the network. Analyze Performance/ KPIs. Preferred candidate profile Freight Forwarding Sales Experience is Mandatory This is an urgent requirement. Kindly Share your updated CV to Priya_kamakshi@morrisonexpress.com / Pirama_subramanian@morrisonexpress.com hp: 9952040638/ 7305989435 / 9787431177
To handle Air Export Operations at Hyderabad Airport Implement and administer district air export operations and all associated documentation. Coordinate air/ocean export operations with carriers flight schedules. Ensure freight and documentation is properly and completely handled. Support management in training and supervising Operations staff. Ensure that customers needs are met. Coordinate department activities closely with field sales staff in order to respond promptly to customers needs. Work closely with Accounting department to properly credit and bill account payables and receivables. Coordinate department activities with warehouse activities. Maintain up-to-date records on tariff/contract rates provided by carriers (airlines/interstate trucking, etc). Perform other duties as assigned by District Manager.
As a professional in the freight forwarding industry with over 5 years of experience, you will be responsible for preparing export shipping documentation, including bills of lading, invoices, packing lists, permits, and other related documents. Your role will involve liaising with customers, trucking companies, haulers, carriers, and CFS/port authorities. Additionally, you will manage forwarding activities by arranging pick-ups for both LCL and FCL shipments. You will be in charge of generating invoices and sending them out to customers, scanning documents into the system, and sending pre-alerts. Your duties will also include preparing export customs reports such as AMS & ACI, AP (export) reports, and updating milestones to ensure compliance with global regulations and timely milestone compliance KPI. Maintaining updated navigator and checklist records, verifying and reconciling vendor invoices, handling customer complaints, and assisting in issue resolution related to export activities will be part of your daily tasks. You will also create job files, raise purchase orders, and invoice billing in accordance with the billing KPI. Moreover, you should be prepared to undertake any other tasks assigned by management from time to time. To excel in this role, you should possess solid knowledge in ocean export customer service and operations, along with export operation knowledge being an added advantage. Key behavioral competencies required for this position include comprehensive English capabilities, agility, a positive and proactive attitude, as well as excellent analytical and communication skills. Ideal candidates for this position are university graduates majoring in Supply Chain Management and have a good understanding of Microsoft Office tools. If you are looking to leverage your experience and skills in a dynamic environment where attention to detail and proactive problem-solving are valued, this role could be the perfect fit for you.,
As a Procurement and Sales Support Specialist, your primary responsibility will be to manage the procurement of rates from airlines/agents and coordinate with all parties involved for RFQ submission. You will be tasked with procuring rates accurately and submitting them for spot shipment rate inquiries. Additionally, you will support local customer inquiries and pass them on to the sales team. You will be responsible for creating customer codes and setting up credit terms, as well as managing internal and customer relations related to sales. Your role will involve making customer calls to generate sales and sales leads, as well as supporting incoming sales leads to convert them into sales. In this position, you will also be required to close sales inquiries from both local and overseas offices. You will support assigned sales personnel in entering quotations into the system for all closed business and assist in closing secured quotations from other locations. Furthermore, you will play a key role in managing presentation materials for the sales team, qualifying all sales leads and market intelligence from product managers, and promoting them to the sales team. You will also assist the Sales Director in sales procurement activities. If you are a detail-oriented individual with strong communication skills and a proactive attitude, this role offers an exciting opportunity to contribute to the success of the sales and procurement functions within the organization.,
Monitor progress status shipment with delivery To upload information from OneScan To prepare invoicing, sort and despatch; To troubleshoot on incoming counterpart invoices / credit notes and profit share; To follow up on duly signed DO from trucking department and Haulier To scan document s into OneScan POD To request PRF, prepare NOA, update import Navigator milestone and daily checklist, Monitor incoming Pre-alerts and open system file Submit Correction Manifest for LCL shipment to co-loader Submit LOA, NOA, customs (if any) for FCL shipment Check/advise ETA to customers, forwarding agents Request NOA & print NOA upon receive Prepare PRF to make pay to collect IID/release E-DO To update milestones as per global compliance and timely manner to meet Milestone Compliance KPI Check E-DO status, demurrage and detention Update Container deposit status Collect payment before releasing shipment for non Credit Terms customers To create job file, raise PO and invoice billing according to the billing KPI
As an Air Import Operations Specialist, your role involves designing, implementing, and reviewing Standard Operating Procedures (SOP) for Air Import operating procedures. You will be responsible for achieving Shipment Key Performance Indicators (KPIs) and ensuring that all import requests from local and overseas clients are processed efficiently and meet the required levels and standards in a timely manner. Your key responsibilities will include: - Monitoring and handling special requests and complaints from clients to ensure their satisfaction - Assisting in resolving operational problems at the station and providing regular feedback to the Station Head on operational or performance issues - Managing and monitoring the performance of sub-contractors - Creating job files, raising Purchase Orders (POs), and invoicing according to billing KPIs - Supporting the Air Export department and assisting with Air Waybill (AWB) creation when necessary - Developing and maintaining relationships with key clients and overseas offices/agents - Coordinating with the Sales team on Request for Quotation (RFQ) and quotation submissions, as well as implementing and monitoring efficiency reviews. The qualifications required for this role include: - Prior experience in Air Import operations and familiarity with import procedures - Strong communication and problem-solving skills - Ability to work effectively in a fast-paced environment and handle client inquiries professionally - Proficiency in managing multiple tasks simultaneously and meeting deadlines - Knowledge of international shipping regulations and customs requirements would be advantageous. Should there be any additional details about the company in the job description, please provide them separately as they were not included in the provided content.,
As an experienced professional in the freight forwarding industry with more than 5 years of experience, your role will involve a variety of responsibilities related to export shipping documentation and forwarding activities. Your key responsibilities will include: - Preparing export shipping documentations such as B/L, invoices, packing list, permits, and other related documents - Liaising with customers, trucking, Hauler, carriers, and CFS/port - Managing forwarding activities by arranging pick-up for LCL and FCL - Generating and sending invoices to customers - Scanning documents into the system and sending pre-alerts - Preparing export customs, AMS & ACI, AP (export) reports, and other necessary reports - Updating milestones as per global compliance and timely manner to meet Milestone Compliance KPI - Updating navigator and checklist - Verifying and reconciling vendors" invoices - Handling customer complaints and assisting in resolving issues related to export activities - Creating job files, raising PO, and invoicing billing according to the billing KPI - Undertaking any other tasks that may be assigned from time to time by management Additionally, your knowledge and work experience in ocean export customer service and operations are crucial for this role. Having export operation knowledge is considered a plus. Your key behavioral competencies should include comprehensive English capabilities, agility, positivity, and proactive attitude along with excellent analytical and communication skills. Education-wise, a university graduate with a major in Supply Chain Management and familiarity with Microsoft Office is preferred for this position.,
Design, implement and review the SOP in Air Import operating procedures. Shipment KPI to be achieved. To ensure all import requests from local and overseas are carried out to the required levels and standards in a timely manner. Monitor and handle clients special requests & complaints to ensure clients satisfaction. Assist in resolving operational problems at the station and provide regular feedback to Station Head regarding operational or performance issue. Manage and monitor sub contractor's performance. To create job file, raise PO and invoice billing according to the billing KPI Support Air export dept and AWB creation if needed Develop and maintain the relationship with key clients and overseas office/agent. Coordinate with Sales team on RFQ and quotation submission. Implement and monitor efficiency reviews.
As a Sales Manager, your role primarily involves achieving the sales quota set by the Management and ensuring that the sales team is well-informed and proficient in their respective assignments. You will be responsible for fostering a productive sales team to enhance sales performance and meet the sales targets. Ongoing training and development of sales personnel will be crucial for improving the company's image. Key Responsibilities: - Ensure the sales team hits the set sales quota - Build and lead a productive sales team to boost sales performance - Provide ongoing training and development for sales personnel - Properly administer the overall sales department - Assist sales personnel with tasks like debt collection and handling problematic customers - Develop new business opportunities and maintain strong customer relationships - Follow up with overseas agents for rate inquiries and shipment arrangements - Establish and nurture relationships with carriers, co-loaders, and other vendors to optimize costs and service quality - Handle customer complaints and specific requirements effectively Qualifications Required: - Proven experience in sales management - Strong leadership and team-building skills - Excellent communication and interpersonal abilities - Knowledge of sales techniques and strategies - Ability to handle customer complaints and resolve issues promptly (Note: No additional details of the company were mentioned in the job description.),
Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall. 1. To lead, take charge and manage Ocean Department. 2. To ensure ocean personnel are knowledgeable in their field of assignment. 3. To ensure ocean personnel can solve problem and provide quality services to customers. 4. To ensure on-going staff training and personnel development of ocean personnel so as to enhance company service quality. 5. To develop new business and maintain close relationship with existing customers. 6. To commit identifying or anticipating customer needs and ensure those needs are met. 7. To follow up with overseas agents for rate enquired and shipment arrangement. 8. To establish, maintain and build up good relationship with carriers, co-loaders and other vendors to obtain the lowest cost and better service. 9. To settle and handle customers’ complaints and specific requirements.
As a Procurement Coordinator, your role involves managing the procurement of rates from airlines and agents, as well as coordinating with all stakeholders for RFQ submissions. Your key responsibilities include: - Procuring rates accurately and submitting them for spot shipment rate enquiries. - Supporting local customer inquiries and forwarding them to the sales team. - Creating customer codes and setting up credit terms. - Managing internal and customer relations related to sales. - Generating sales and sales leads through customer calls. - Supporting incoming sales leads to facilitate sales. - Closing sales enquiries from local and overseas offices. - Assisting assigned sales personnel in inputting quotations into the system for closed business. - Supporting the closure of secured quotations from other locations in the system. - Managing presentation materials for the sales team. - Qualifying all sales leads and market intelligence from product managers and promoting them to the sales team. - Assisting the DM in sales procurement. No additional details about the company were provided in the job description.,