Mobile Sales Executive

• Customer Engagement:

• Interact with walk-in customers and prospects to understand their needs and recommend suitable mobile products.

• Product Demonstration:

• Showcase features and specifications of smartphones, tablets, and accessories to help customers make informed purchase decisions.

• Sales Conversion:

• Achieve individual and store sales targets through upselling, cross-selling, and excellent customer service.

• Inventory & Display Management:

• Ensure proper display of mobile products, manage stock levels, and report inventory requirements to the manager.

• Market Awareness:

• Stay updated on the latest mobile phone trends, launches, and competitor offerings.

• Reporting:

• Maintain records of customer interactions, sales reports, and feedback for performance analysis.

• After-Sales Support:

• Assist customers with warranty information, basic troubleshooting, and escalation support where required.

Required Skills & Qualifications:

• Education:

• Minimum 10+2 (Higher Secondary); a diploma or degree in Sales/Marketing/Commerce is preferred.

• Experience:

• 13 years of experience in mobile retail sales or electronics sales preferred. Freshers with good communication skills are also welcome.

• Sales Skills:

• Strong selling, negotiation, and closing skills
• Ability to meet and exceed sales targets
• Knowledge of mobile technology and current smartphone trends

• Customer Service:

• Excellent interpersonal and relationship-building skills
• Ability to handle different types of customers and resolve queries patiently

• Communication:

• Good verbal and written communication skills in local language and English/Hindi (as applicable)

• Tech Savvy:

• Comfortable using billing systems, CRM tools, and mobile features for demonstrations

• Presentation:

• Neat appearance, professional behavior, and positive attitude

• Flexibility:

• Willingness to work weekends, holidays, and in shifts as per store hours

Nice to Have:

• Experience with popular brands like Samsung, Apple, Xiaomi, Vivo, Oppo, etc.
• Certification in mobile sales or customer service
• Multilingual abilities