Microsoft Dynamics 365-Functional/Consulting Senior Manager

Accenture

13 - 20 years

27 - 60 Lacs

Delhi / NCR Bengaluru Mumbai (All Areas)

Posted:1 month ago| Platform:

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Skills Required

Functional MS Dynamics CRM Microsoft Dynamics 365 Consulting D365 Functional dynamics 365 Transformation Customer Service Sales microsoft dynamics

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities :

Lead client engagements to deliver transformational outcomes through process improvements, technology implementations, and organizational changes.
Provide strategic guidance on sales strategy, customer service excellence, and operational efficiency to drive business growth.
Collaborate with cross-functional teams to design and implement solutions that meet clients' unique needs using Microsoft Dynamics CRM platform.
Develop strong relationships with clients by providing exceptional consulting services and ensuring successful project delivery.

Job Requirements :

13-20 years of experience in IT Services & Consulting industry.
Strong functional expertise in areas such as sales transformation, customer service excellence, operations improvement initiatives.
Proven track record of leading complex projects involving multiple stakeholders across various industries (Telecom/ISP).
In-depth knowledge of Microsoft Dynamics CRM platform including configuration, customization, integration with other systems.

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