Messaging Services Senior Specialist - SharePoint

You are an exceptional individual with a strong passion for innovation and growth. If you are looking to be a part of an inclusive and forward-thinking organization, NTT DATA is the perfect place for you. As a Messaging Services Senior Specialist - SharePoint based in Noida, Uttar Pradesh, India, your responsibilities will include providing steady state support to the messaging infrastructure, handling on-call support duties, managing escalations and critical issues, conducting server maintenance activities, mentoring team members, and managing day-to-day support operations. Your expertise should lie in Messaging technologies, specifically SharePoint 2010/2013 on-prem servers and SharePoint Online. You will be expected to provide deep subject matter expertise, advice, and program delivery. Your role will involve supporting 24x7 steady state operations, which may require flexible working hours, including shifts and weekends. Additionally, you will contribute to the development of new techniques and plans within your area of expertise, ensuring a thorough understanding of customer business needs and expectations. In this role, you will work on abstract and complex problems, integrating trends, data, and information into plans and recommendations. You will be responsible for developing innovative and creative solutions that improve business performance and align with corporate goals. Anticipating operational and implementation issues, you will develop preventative measures and provide advanced technical support to clients on complex integration issues. Your technical skillset should include health checks, server capacity management, security hardening, patch/update management support, high-availability components support, service and service level management, collaboration components configuration management, search engine configuration management, and content management configuration support. As a part of the NTT DATA team, you will have the opportunity to work with diverse experts from around the globe and contribute to the success of our clients by leveraging your exceptional customer service, problem-solving, and communication skills. You must be able to work independently with minimal supervision, collaborate effectively with a global team of engineers, and demonstrate strong organizational and documentation skills. Join NTT DATA, a trusted global innovator in business and technology services, committed to helping clients innovate, optimize, and transform for long-term success. With a strong focus on digital and AI infrastructure, NTT DATA is dedicated to moving organizations and society confidently into the digital future. Visit us at us.nttdata.com to explore more about our company and the exciting opportunities we offer.,